Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 113603 Views
  • 20 replies
  • 5 kudos

Resolved! message

i am having problem with my txt message.the make of my phone is STK-STORM 2E PLUZ.I am on pay-montly sim only contractI want to know how to set up my APN on my phone.this phone only aloowed me to use 3G. Is it possible to upgrade the software to 4G. ...

Anonymous by Not applicable
  • 724 Views
  • 13 replies
  • 0 kudos

Resolved! sim swap help

i have a new phone and new sim, can anyone tell me if i text sim swap from my old phone or new phone? ive searched everywhere, even asked o2 live but cant get an answer.

sarah7 by Level 1: Joiner
  • 2093 Views
  • 5 replies
  • 0 kudos

Resolved! Using my phone abroad

Hi Wanted to find out if i am able to use my phone in Europe? Can i use my data as usual or are the charges different? Thank you

Anonymous by Not applicable
  • 1150 Views
  • 2 replies
  • 0 kudos

Resolved! Family plan

Hope someone can help with thisI’ve been called by loyalty department who have mentioned family plan and suggested I take out a cheap tablet plan which would be in addition to my 4 contractsHe said I would then get 50% off all airtime contracts but I...

Djkr2004 by Level 1: Joiner
  • 2551 Views
  • 13 replies
  • 0 kudos

Resolved! Disconnected

Why after paying my monthly payment has my phone been disconnected. Leaving me with no phone ?

IMEI NUMBER ON MY ACCOUNT DOESNT MATCH IMEI THAT IS ON MY SIM TRAY

Hi, Looking for help my daughter smashed her screen and just before getting it fixed the phone started putting random numbers into the phone so she was locked out of the phone using the passcode.I went and got the screen fixed but she has lost her ap...

Anonymous by Not applicable
  • 1444 Views
  • 9 replies
  • 0 kudos

Resolved! Mobile net does not work

Hi There, I am currently in Russia and need to have access to my phone urgently (it should be the VAT return to be submitted today to HMRC). I have to receive the message from HMRC account to do so. However my phone still does not work. Could you kin...

Anonymous by Not applicable
  • 461 Views
  • 3 replies
  • 0 kudos

Resolved! Private numbers

I have a private number keep phoning me, I answer and they hang up all most instantly. Can I block private numbers?

Anonymous by Not applicable
  • 1507 Views
  • 7 replies
  • 0 kudos