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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 344859 Views
  • 2 replies
  • 2 kudos

Resolved! Nuicence calls and voice calls

Several calls and voicemails from Chinese individuals. Calls from Beging, Manchester and Edinburgh which I do not answer. Tried to block but still getting through and locations are getting neaready to where I reside. All a bit spooky. How do I stop t...

AB2020-- by • Level 1: Joiner
  • 462 Views
  • 1 replies
  • 0 kudos

Get the total bill for Airtime and Device plan

Hi, I'm new to O2, just recently received my device and first airtime bill. As far as I understood, I'm on O2 refresh custom plan. I can submit mobile expenses to my employer and would like to know if it is possible to get a device plan bill in addit...

ncvb by • Level 1: Joiner
  • 1342 Views
  • 4 replies
  • 0 kudos

Resolved! Text setting on iPhone 7

I've just got a new iPhone 7 but am having problems setting it up for text messaging, I appear to be able to send/receive from some but not others,could someone please confirm what the settings should be. Thank you

daydreamer by • Level 2: Apprentice
  • 1481 Views
  • 6 replies
  • 0 kudos

Resolved! Upgrade

I am due an upgrade shortly and amInterested in the iPhone 12 I can get this for £34 a month with sky are you able to offer any discounts please

Jacs by • Level 1: Joiner
  • 593 Views
  • 2 replies
  • 0 kudos

Resolved! Porting process to O2

I completed a porting form online to transfer my number over from Smarty. PAC and all the relevant details submitted. The form was submitted ok, but wondering if there’s any update by email or anything to advise the form was successfully submitted an...

Adding a new contract to my existing one

I currently have an O2 contract and wondering if i can add another pay monthly contract to my account for a family member. If so can i get a discount since i have been an O2 customer for a great number of years? Furthermore, am i better of getting a ...

mags60 by • Level 1: Joiner
  • 53318 Views
  • 10 replies
  • 0 kudos

I want to cancel my O2 Recycle order, how do I do this?

I've paid off the remainder of my contract and organised to recycle my old phone for credit, but now I want to cancel that trade-in as I'm happy to keep the old phone as a backup. Does anybody know if this is possible to do online?

Joel_H92 by • Level 1: Joiner
  • 2811 Views
  • 6 replies
  • 0 kudos

Resolved! 02 insurance

Hi does anyone know how to add 02 insurance on to my contract cant phone 02 as there not taking calls

Charl2 by • Level 1: Joiner
  • 631 Views
  • 2 replies
  • 0 kudos

Samsung tablet wrongly added to my Sons bill

I recently upgraded my wifes phone and got a tablet on a 24 month contract in my local O2 store. My wifes phone usually come out of my bank account. My sons phone is also on my account but he pays using his own bank account. Now it seems when the O2 ...

BombayBob by • Level 1: Joiner
  • 409 Views
  • 1 replies
  • 0 kudos
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