Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Cracked screen

Hi my daughter dropped and smashed the screen on her phone she’s on contract and only had for 3 months someone said it’s under warranty is this true or shall I get it fixed myself?

Resolved! Move my current contract number to PAYG, and have new number for my contract?

Hi everyone,I was hoping to speak to an advisor, but there is no answer.Can anyone tell me if it’s possible to move my current contract number to a PAYG sim and get a new number for my contract?I have started having to use my personal phone for busin...

Resolved! phone is barred

Hi, how do I get my phone un-barred pls.

Resolved! unblock my phone

Hi, I put a block on my phone when I lost it and have since found my phone and got a new sim. how do I unblock my phone pls. I have put the new sim into the phone.

Can't make or receive calls.

Hi all, i upgraded my phone contract to a ipad pro middle this year. I decided to keep my number and all. I kept the sim in my phone instead of putting it in my new ipad.I can use the data, whatsapp and receive messages and send messages. I cant rece...

Abusive text and my phone number possibly hacked

Hi, On Saturday, I received an abusive text from a number I don't know. Also, in the last few days, I have had people who I don't know ringing me saying I have rang them with a missed call and it was definitely from my number but after checking my ph...

Resolved! Live chat

Hi all, how do I contact o2 live chat?

Discount not showing on monthly contract

Im confused as I was called up to upgrade and offered 33.00 per month. I keep receiving emails or checking my o2 account and it keeps showing 41.00.I've called the customer services 202 and they told me the man who upgraded me has noted an 8.00 disco...

Resolved! How do I change to paper bills

Want to change to paper billing

Resolved! bill printing

I have two O2 contract with you which are merge together ,I like to print indivial mobilw contract showing my name, address and mobile number for cashback purpose. please let me know how i can do this?. Anhar

O2

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