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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 249687 Views
  • 2 replies
  • 2 kudos

Number change

Hi, pls help. Am not going anywhere with 202 they cut me immediately and i need to speak to someone to change my number. Is there any other number to contact? Thanks

Tequila by • Level 1: Joiner
  • 812 Views
  • 4 replies
  • 0 kudos

Cant access my voicemail

im having issues listening to my voicemail. im currently overseas and have been for a while. i call 901 and it says "Your pin" and then cuts the call. Sometimes it just says "your" and then cuts the call. I need to access my voicemail. Please help?

Jade8 by • Level 1: Joiner
  • 1902 Views
  • 14 replies
  • 0 kudos

Phone still unbarred

Lost phone and requested a bar on it found the next day and rang O2 requesting bar be lifted as unable to make or accept phone calls or text messages. I was informed that there was no bar on my phone and would need a new sim after doing a few setting...

Misssmee by • Level 1: Joiner
  • 1313 Views
  • 3 replies
  • 0 kudos

Resolved! Doorstep swap

Hi,I ordered an iPhone 11 Pro last week and it is faulty. Went into apple today and they confirmed it needs replacing. Have spoken to o2 on live chat and they say they have arranged a doorstep swap but I have no confirmation of this and am unable to ...

Amexyg by • Level 1: Joiner
  • 972 Views
  • 3 replies
  • 0 kudos

Early cancellation and third party contract

My existing contract has two bills left to pay but I'm looking at switching to a new contract early via uSwitch. (I'm not on a refresh plan)My question is how do I go about paying off my existing contract and keeping my number whilst switching to a t...

Resolved! PAC used but transfer won't complete until 2/3 days after contract end

Hello, My 12 month sim only contract with O2 is due to come to an end tomorrow. I'm changing networks and have used a PAC today thinking my number would port over to the new network (Giff Gaff) tomorrow, but it won't actually transfer until Tuesday. ...

Pat_ by • Level 1: Joiner
  • 866 Views
  • 3 replies
  • 0 kudos

Pac Code change over from vodaphone to o2

Has anyone had a similar issue with O2.I have taken a new contract with O2 moving from vodaphone and wanted to take my number. Provided them with the pac code and this process was started yesterday around 10am i lost use of my old sim and phone with ...

PJ_W by • Level 1: Joiner
  • 889 Views
  • 6 replies
  • 0 kudos

My contract

What number can I phone once I've been cut off to speak to o2 customer services? I want to pay my bill but I have no way of doing it because I cant reach anyone and they have terminated my contract before I've had chance to talk to them

stacey27 by • Level 1: Joiner
  • 566 Views
  • 1 replies
  • 0 kudos

Swapping number from different networm

I have swapped to o2 from EE. At time of purchasing new sim I gave a PAC number so that i could keep my existing number. However this hasn't happened. I submitted request again today but apparently can take up to 2 days

Paul22 by • Level 1: Joiner
  • 502 Views
  • 2 replies
  • 1 kudos

Delivery report not working

Hi me and my partner have the samsung a21s and the delivery report isn't working for texts does anyone know anything how to get it working

Stephen6 by • Level 1: Joiner
  • 1252 Views
  • 2 replies
  • 0 kudos
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