Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Extra charges on my account

Hi iv been charged £2.49 on my 02 account from iTunes iv checked iTunes nothing was purchased, I want to know what this is please

Resolved! Changing my tariff

I've been on a PAYM deal for 8GB usage and a handset which expired this month.With the call centre waiting times I'm looking online at how to change but would appreciate someone putting my mind at rest before I go ahead. If I choose to 'upgrade' to a...

Resolved! hi

I've already paid my Air time bill on the 23.08.20 and it says it overdue? I only have my device plan to pay now witch im about to do i dont understand why its saying my airtime is overdue when I paid it on the date I've put in and I do have a email ...

Resolved! Sim

hi my sim is still registered to vodafone even thought my number has changed over....not sure what to do? Anyone help?

Resolved! Wi-fi calling on a SIM only deal

Hi does anyone know if wi-fi calling will work on a O2 sim I've just ordered, which will be used in a Samsung A70 handest not supplied by O2? Thanks

Resolved! Received a text warning my data limit was almost up, but it wasn't

Hi,I received a text a few months ago saying that I'd used almost all my data, so I had to buy a bolt on of 1GB for £10... now it turns out I was nowhere near my data limit. How could this have happened? SB

Help with my phone bill

I've been trying to call o2 to see if I can pay my phone bill at a later day so I dont get cut off and I cant get through how can I get help with this

Late payment

Could some one please explain why I had a email of 02 saying I could spread the remainder of my balance that I owe to them over 6 months witch I picked but then today I received a letter saying if I do not pay by the 29th further action will be taken...

Keeping my previous number

How do I keep my previous number?I've filled in the online form with all the details but I've now had two emails saying that the information failed the security checks. I think it's probably to do with the bit wher it requests characters from a passw...

Resolved! How to get my health service discount to my bill

I got my health service discount code. To whom I have to send it to get my discount to my bills

O2

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