Solved: MMS

JM63 · ‎02-10-2020

I have been billed for 2 txt messages I sent to someone in the same room and been billed 54p for each! They were not pictures and contained no emojies.

MI5 · ‎02-10-2020

@JM63

They don't have to contain pictures if the character count is over 480 Guide: Accidental MMS Sending and How to Avoid it

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎02-10-2020

@JM63

They don't have to contain pictures if the character count is over 480 Guide: Accidental MMS Sending and How to Avoid it

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.