Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

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I am trying to apply for a mortgage and have recently had it declined after 2 years of saving up.I have had 2 accounts with O2 in the past 4 years and they have put defaults on my credit file for both of them - one for £41 and another for £172.When I...

Resolved! Bringing my number from my old network

I am a new O2 customer and wish to use my old Giffgaff number. I have the PAC code from Giffgaff.

Resolved! blacklist IME number

hello i need help in getting the ime number of my lost iphone blacklisted for the insurance company.

credit refund nightmare

its a nightmare this company! I was told that my handset deposit will be refunded after I make my 3rd payment, then it was 4, keep getting told different things. Logged a complaint, they said as a good will gesture there will be a credit on my accoun...

Resolved! Change Spend Cap

How do I change the my spend cap limit please? Thanks

Resolved! Want to cancel my contract

Got a new sim and new Phone with it that with o2 and I want to cancel this contract

Resolved! Do I have to cancel old contract with 02 when I upgrade ?

I have just upgraded. I’ve kept my old number. Do I have to cancel my old contract with 02, or is it swapped automatically to my new contract.

Resolved! upgrade

hello, my monthly contract for my phone ends in december however i’m looking to upgrade now? if i upgrade to a more modern phone on a more expensive plan will i still need to pay the remainder of the monthly plan i’m on now or not? please help!

Resolved! Wish to swap tariff to another Sim on my account

When I renewed my contracts with o2 unfortuantely my Tablet sim became my phone sim and vice versa.All my contacts now have what is effectively my tablet number and no-one now knows my phone number.I wish to swap my tablet tariff over, is this possib...

Transfer number from PAYG to Pay Monthly?

Hi, my son has a PAYG phone and I just arranged a new pay monthly SIM for him. I'd like to transfer the old PAYG number to his new SIM. I could pop into a shop but would rather not right now. Is there a way to do this from home?

O2

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