Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Direct Debit

hey, i have a recurring problem with my direct debits with 02 - I've had one set up since the start of my account, but since November, they haven't been taking the money out of the account. I've had to do it by the call to pay system over the phone. ...

How can I request a PAC code without calling? I have multiple numbers so it won't let me text

I am trying to request a PAC code for a phone number that I have with 02.It won't let me text because I have 2 other numbers, so has urged me to 'Go to my o2' or phone. I'm deaf, so I can't phone obviously.I've been on every section of My o2 and all ...

Resolved! Porting Number Issue

Hi, I received my O2 sim card today, I got my PAC code from Three last week and I want to port my number to O2 that I was using with Three For some reason it is not going through, I keep getting an email saying - "Validation Exception : Sorry, the in...

Resolved! Contacting payments

I have tried to phone them 5 times today and 20 times yesterday to discuss my bill but I am just getting hung up on straight away and not getting put through to anyone.Has anyone else been experiencing this ? If so how do you get to speak to a human?

Monthly contract number not migrating to new pay as you go Sim

At the end of May I decided to leave my monthly contract and go on to a pay as you go SIM. The man I spoke to on 202 said it was all set up, that my old SIM would stop working and my number would migrate over. This didn't happen. Roll on to nearly th...