Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 271978 Views
  • 2 replies
  • 2 kudos

Resolved! Data abroad

Please help,I’m now living abroad and as a result have an 02 SIM card and a 3rd party SIM card I’ve been using for 2 months. I just received a Bill with a lot of payable data usage but my o2 SIM card has not been in the phone for 7 weeks. Can anyone ...

Billin by Level 1: Joiner
  • 811 Views
  • 5 replies
  • 0 kudos

Resolved! Payment cap

Can anyone tell me how to remove my payment cap please.

Resolved! Obtain new sim and reactivate old number

Hi.. I recently purchased some consecutive numbers and have lost four of the sims. Is there an option to get the numbers onto a new sims. Thanks Awais.

Socket786 by Level 1: Joiner
  • 835 Views
  • 4 replies
  • 0 kudos

Resolved! Help

Hi I'm trying to add a Xbox game pass to my phone bill . how do I do it

Car by Level 1: Joiner
  • 391 Views
  • 1 replies
  • 0 kudos

Resolved! Cancellation early

How do I find out how much it is if I want to cancel my contract early?

Kirstie2 by Level 1: Joiner
  • 439 Views
  • 1 replies
  • 0 kudos

Resolved! Galaxy watch stand alone

When will you be able to make stand alone phone calls from the Galaxy Watch 4g? It was one of the reasons I bought it.

Vinster26 by Level 1: Joiner
  • 441 Views
  • 1 replies
  • 0 kudos

Resolved! MMS Charge following in app purchase

Yesterday I made an in app purchase for a game I have installed on my phone. This all went through ok and had an iTunes confirmation etc etc. However I now have an outgoing MMS message charge for the exact same time as the purchase, to a number I don...

Jess863 by Level 1: Joiner
  • 494 Views
  • 1 replies
  • 0 kudos

Resolved! Missing Sim

My Sim card, ordered 6 days ago, has not turned up but the Track My Order feature says the order is complete, how can I resolve this?

SL by Level 1: Joiner
  • 420 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel upgrade

Just made a order for a upgrade but changed my mind how do I cancel ?

Craig9 by Level 1: Joiner
  • 634 Views
  • 1 replies
  • 0 kudos