This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21216 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 201181 Views
  • 2 replies
  • 2 kudos

Disney + Activation

I recently upgraded my contract and selected the free six months of Disney +. How do I activate this?

LKAC by • Level 1: Joiner
  • 262 Views
  • 1 replies
  • 0 kudos

Resolved! Billing scam

I’m not sure if anyone can help me out as I am unsure whether this is a scam or not. I had an unusual text from +44 7407 680157 and it said the following - O2:We were unable to process your latest bill. In order to avoid fees, please update your paym...

Cloe by • Level 1: Joiner
  • 488 Views
  • 4 replies
  • 0 kudos

No data

I paid my bill yesterday and my data still hasn’t returned and it has been over 24 hours since paying ?

Holly2 by • Level 1: Joiner
  • 904 Views
  • 7 replies
  • 0 kudos

Billing.

I set up a mobile phone account for my Mom before the lockdown. I went to the store to pick up the phone and take it to her before she was stuck in the house for 14 weeks without FaceTime. The guy in the store screwed up the order by saying that he c...

Phil79 by • Level 1: Joiner
  • 385 Views
  • 2 replies
  • 0 kudos

Cancellation notice

I lost my online chat and I have my notice of leaving I would like confirmation that it has been done

LM by • Level 1: Joiner
  • 465 Views
  • 2 replies
  • 0 kudos

bill

was on payasugo n have rewards I'm now on contract can i use my reward towards my bill

tarnja by • Level 1: Joiner
  • 909 Views
  • 9 replies
  • 0 kudos

First bill but no Sim

I received an email saying its my first bill however iv not even received my sim yet? So am I being counted as being active already even though I don't even have the sim?? Its now Saturday so earliest it will arrive now is Monday meaning il be 2 more...

Opk by • Level 1: Joiner
  • 246 Views
  • 1 replies
  • 0 kudos

Refresh

I’m looking to upgrade through refresh. But it says I have to pay £151.56 why?

Hannah37 by • Level 1: Joiner
  • 239 Views
  • 1 replies
  • 0 kudos

Early termination fee

Getting charged a fortune when it was never disclosed when upgrading

Lesley82 by • Level 1: Joiner
  • 293 Views
  • 1 replies
  • 0 kudos

Resolved! Paid final month of monthly contract

Hi, I've just paid the last month of my 24 month contract with O2. Will I automatically be allowed to leave now or will they try charge me more money unless I tell them not to?

chapman by • Level 1: Joiner
  • 419 Views
  • 2 replies
  • 0 kudos
Top Kudoed Authors
View All
Top