Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 453595 Views
  • 2 replies
  • 2 kudos

Resolved! Sim for an extra home

Can I get a sim only deal added to my contract for my daughters phone?

sarah72 by Level 1: Joiner
  • 515 Views
  • 1 replies
  • 0 kudos

Mobile data not working.

Does anyone know why my mobile data is not working?

Luke30 by Level 7: Part Timer
  • 1542 Views
  • 7 replies
  • 0 kudos

No network iphone 12

Put new sim in new iPhone 12 and have no signal/network. Please help

Resolved! delivery

Has anyone upgraded on christmas day and if so when did you recive your delivery? O2 have sent a email to me, it contains my tracking number. when i enter the tracking number into the dpd website, it comes up with an old delivery and says its already...

sky98 by Level 1: Joiner
  • 792 Views
  • 1 replies
  • 0 kudos

Resolved! Keeping my old number

So, I submitted a request to Keep my old phone number and it said it would happen within the next day but the number hasnt changed Any Idea why? Or will I have to put my new sim in for it to activate?

Resolved! Argos stock checker

Can someone tell me how much a text costs to 6102 please (Argos stock check code) thanks

Resolved! Sim cut off for not paying bill in time

I missed my bill payment date so my sim was cut off but I paid it right away and still 4 days later now my sim still hasn't been reconnected but I was told it would only take upto 24 hours? My partner has a sim out through my account too and hers was...

Caber by Level 1: Joiner
  • 859 Views
  • 1 replies
  • 0 kudos

Resolved! 5g eSIM

Just purchased a new (unlocked) iPhone 12 from Apple. Contacted customer services via the My O2 App who told me that:-“Just to inform you there is no 5G available at your area. However, we are exploring our 5G all over UK soon and once its available ...

Chateau57 by Level 2: Apprentice
  • 4668 Views
  • 10 replies
  • 0 kudos

Resolved! No Service - very concerned

I have had a lot of trouble with my phone contact.I recently managed to transfer my number from one o2 account to a new SIM card.it has been working fine for 2 days, and now I have no service. I have checked network coverage, which is fine. My family...

AmyMcK by Level 1: Joiner
  • 688 Views
  • 1 replies
  • 0 kudos

Resolved! Roaming

How can I receive text messages in overseas