Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Resolved! Cancel contrakt

Hello, I'm finishing your contract on November 17 and I want to close it because I'm leaving England

Marlena by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Extra charge limit

Hi. I currently pay £33 per month on contract.I have been getting messages from wapstar and being charged an additional £4.50 per week and need to know how to stop this.. I also want to apply an extra charge limit to prevent this happening again.Than...

Sam1306 by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! Spending cap

Please can anyone advise me if I can and how I can use my my spending cap to deposit to a gambling site

Student Discount code not working?

So I did my upgrade over the phone and the guy said to get my Unidays code and text it to the number 61202 once I got my phone.I tried this and it says the code isn't recognised but I've double checked it and it is.And I can't get through to live cha...

Resolved! Constant problem with iwatch bill

I have an iPhone, iwatch and a tablet with 02. Back in August my account was deactivated due to an error on my part and forgetting to pay a couple of payments for my tablet. I contacted 02 and my account was reactivated and I was told everything woul...

Scott4 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Handset payments

How do I increase my handset payments???

Mick66999 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Roaming

I am currently in the US and I don't understand why there is a bar in my phone. I have called customer service to notify that I was travelling and needed my service on, O2 always gives me hard time when am abroad and where I need communication the mo...

Ingrid by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! phone number

Hi,Hop do I add another phone number to my account?Thanks

JGPT by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Wifi calling on Galaxy Note 9, Not bought from O2

Just got an O2 sim only, I have enabled WiFi calling, but now I'm told that because I bought it from Samsung I can't have WiFi calling. Is this true? Is there a way to fix this, or do I have to go back to Vodafone?