Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237170 Views
  • 2 replies
  • 2 kudos

Resolved! Amazon prime

Hi. when i took out my 02 pay monthly contract, i was told i will get 6 months amazon prime for free, how do you receive this?

MILLB1 by Level 1: Joiner
  • 299 Views
  • 1 replies
  • 1 kudos

Restrictions on my phone

I messaged on Sunday to say I couldn’t pay my bill I was told on line not to worry and it would be put back by a month so why have I had restrictions on my bill which is the first time in go knows how many years

Help with order

Hi so I just got an email saying Thank you for your request regarding application .We're pleased to say it's been accepted. Please login to your account to see what to do next. But when I log in noting shows is this normal do I just wait for a dispat...

Mike96 by Level 1: Joiner
  • 231 Views
  • 2 replies
  • 0 kudos

O2 Final Bill Incorrect

I recently cancelled my O2 contract with £15 left on my phone plan. In the email I recieved about the money left on my phone plan, it said that this money (the £15) would be added to my final bill. I get my final bill yesterday and it's £11. This is ...

Close Account

hello, i closed my account months ago and i seem to still be paying a bill.

Access data in Malta

I am in Malta. Roaming is switched on. I can make calls and text but cannot access data. Help

Br0cks1de by Level 1: Joiner
  • 241 Views
  • 2 replies
  • 0 kudos

Phone cut off

My bill is paid I am completely cut off can't make it receive calls for 2 days now can't even call o2 to get help

Zzzz3 by Level 1: Joiner
  • 169 Views
  • 1 replies
  • 0 kudos

Upgrade

my new phone upgrade can’t be delivered to me because I don’t have the PIN code they have sent me but they have stopped my old phone recieving msgs so I can’t even get to the pin

Schnarf by Level 1: Joiner
  • 172 Views
  • 1 replies
  • 0 kudos

Resolved! Travel Bolt-on confusion

I'm travelling to USA for just over 3 weeks My tariff doesn't include Travel Inclusive so I need the Travel Bolt-on for which I'm charged £6 per day when I use it. I wanted to check how it works so went into my local O2 shop, but they were no help at...

RicWalLar by Level 1: Joiner
  • 2467 Views
  • 20 replies
  • 0 kudos

Really not happy

Can you send me a phone number to call as your website is pants and I am fed up