Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Sim Only Upgrade Loophole?

Anyone know if the loophole in sim only upgrades still works or has been fixed with 360? You used to be able to upgrade from a sim only plan to a sim only plan anytime and this means if you were in a 12m or 24m sim it let you click upgrade, select a ...

Sim card not active

My number ************ not registered My temporary number phone ************ should be changed to ************ with 50Gb [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Lost click and collect order

Hi all, So I upgraded my phone via a pre-order for the Google Pixel 9 to collect in store on 22/08/24. Up until this date, my order tracking says ‘Processing’ and ‘In Transit’. I’ve called the store and they say despite having received deliveries, my...

Cancel my sons contract

My son wants to pay his contract off and leave o2 without upgrading can we do this please

billing

My line was taken over by another company and o2 have still been billing me and i can’t get through online or by phone ?! any ideas how to help I’m really annoyed

mobile contract

Can I leave this contract at the moment?

Next Day Delivery Now Not Arriving for 4 Weeks & Can't Cancel!

I upgraded my phone online and specifically chose a phone that was in stock for next day delivery. 3 days later phone still not dispatched. Spoke to customer services this morning and assured me it would be dispatched today, as it had not been dispat...

Sylwia Kicka

Hello I received a letter from you with account number [REMOVED] this account was closed on 3.08.2024 I don't understand why I have to pay another bill in the amount of £ 43.69 please explain it to me, [MOD EDIT: Personal and private information has ...

Resolved! Transfer information to new phone

In the process of buying a new apple phone will the information from my current sim be automatically transferred to my new phone and also retain the same number

Resolved! Roaming

How much is USA roaming for me? What options do I have?

O2

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