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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
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Resolved! Cannot respond to certain texts

Hope someone can help.... I occasionally get text from my bank's fraud department if I've made a big purchase on my credit card for verificaton and the text asks if the purchase was mine: Y or N. I am not able to respond (failure to send text) which ...

Selling my Apple Watch

Hi there, I want to sell my Apple Watch as I dont use it anymore. Do I cancel my contract and then pay for the device as usual? Or do I still have to pay for the tariff?Thank you.

Jennie by • Level 1: Joiner
  • 535 Views
  • 1 replies
  • 0 kudos

Resolved! suspicious purchase on mobile broadband

I have two purchases listed as Health from Bona Fide Mobile ltd - both for £3.00 pounds each - which I have NOT bought Can`t get further details - anyone know something? It looks like you landed on a popular topic that many are viewing! Why not regis...

john01 by • Level 1: Joiner
  • 29355 Views
  • 8 replies
  • 0 kudos

Resolved! Call charges

Please can someone advise me. I am not supplied a work mobil but my boss wants me to phone customers in Northern Ireland are these calls from uk mainland free? Thank you

JC29 by • Level 1: Joiner
  • 902 Views
  • 2 replies
  • 0 kudos

Resolved! WiFi calling

Hello, I have an iPhone 7. I’m on a SIM pay monthly contract and have been using WiFi calls and 4G calls. Yesterday I got a notification that it has been switched off. I can’t turn it back on in my phone settings (the toggle switch just prompts to co...

Lee72 by • Level 1: Joiner
  • 674 Views
  • 3 replies
  • 0 kudos

Airtime Bill Non payment

Is it possible to keep paying off the device and not the airtime bill (or have it on payment arrangement as I'm not using O2 services anymore) as I got laid off my job and have been struggling financially?

FN by • Level 1: Joiner
  • 1524 Views
  • 7 replies
  • 0 kudos

Credit score

I have just come to apply for mortgage on a house and have been informed of a defaulted payment on my account from 2016 the account was closed and we had no contact about this charge and weren't made aware upon closing it that there would be a furthe...

Safari Cannot Access .....

When im have no WiFi my phone will not connect to Google, Yahoo BBC News , nothingIS this a setting issue?

JeffL by • Level 1: Joiner
  • 756 Views
  • 3 replies
  • 0 kudos

Resolved! Samsung note 20 ultra // 5G SIM Card

Hello there,I have just pre-ordered the new note 20. I was reading online that you need a new SIM card to get 5G signal. Will this be coming with the phone or will I need to order a new SIM card separately? If so, where can I order this?Thanks!Ahmed

Ahmed1995 by • Level 1: Joiner
  • 805 Views
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