Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 241504 Views
  • 2 replies
  • 2 kudos

Resolved! Travelling to Jamaica

I would like to use my phone in Jamaica is there a o2 package available?

Ric by Level 1: Joiner
  • 3285 Views
  • 1 replies
  • 0 kudos

no internet, no contact option

Hi, I've bought 4G internet on Friday. I've paid £8 for special delivery to get a dongle before Saturday noon, because times is money for me. Unfortunately after few minutes signal has disappeared. O2 Manager website (192.168.3.1) says "No Service. C...

Patrick75 by Level 1: Joiner
  • 720 Views
  • 4 replies
  • 0 kudos

Debit card rejected

Is any one having trouble paying there mobile bill through the app my two bank cards keep getting rejected I have rang the bank and there is no issue.. any one help?

Stubert by Level 1: Joiner
  • 459 Views
  • 1 replies
  • 0 kudos

E-sim has stopped working abroad

Please can anyone help, I am in Germany and my E-Sim in my IPhone 11pro has stopped allowing me to make or receive calls

Data usage when at home using wifi

Can anyone advise why my data usage although working from home and using wifi has been all used up pretty much with quite a few days to go in the month? This doesn’t make sense!

Lins by Level 1: Joiner
  • 954 Views
  • 6 replies
  • 0 kudos

Problem with text messages

Hi l am a bit bewildered as some of my texts come through my apple iPad but I don't get them on my new iPhone 11.can anyone help?Thanks

Jinty by Level 1: Joiner
  • 463 Views
  • 2 replies
  • 0 kudos

Samsung Galaxy S10e

Hi I have had this phone since May 2019. I now find it is taking a long time to charge. I have two different charges (both Samsung) but have the same problem on each?

Switch to 02

What is the progress with my Pac please? I'm switching from Vodafone to yourselves

Mef by Level 1: Joiner
  • 347 Views
  • 1 replies
  • 0 kudos