Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Switch to 02

What is the progress with my Pac please? I'm switching from Vodafone to yourselves

Number port

Hi, How much time does it take to port a number, I was on 3 mobile, inserted the 02 sim in my new mobile Sunday afternoon around 2:00, still the number has not changed. Thanks

Resolved! Contacting O2

Does anyone know how to contact O2 when you have left without having a large phone bill? I have received a text from them saying I owe them money but, as I have left, I cannot log in to my account to view my bill. I am sure that I owe them nothing as...

Trying to upgrade

I am trying to upgrade my iPhone 11 to an iPhone 12 pro max but I still need to pay off £470 of it. When I upgraded from the iPhone 8 + to the iPhone 11 I was able to use the money from recycling it to pay it off at the same time as buying the new ph...

O2 Open registration email trouble

Struggling to register my work email address as a teacher - keeps saying it's not valid?????

can't receive sim swap text

Trying to swap my sim because have got no service. It asks you to put a code in recieved by text in order to do this but I cannot recieve said text because I have no signal! Please help!

Blue light discount won’t work

So I used my payslip as evidence and it’s been confirmed with my blue light card I’m elegible for it however when choosing the phone number it says my iPhone 12 pro isn’t valid for this discount ?

Resolved! IPhone 11 Pro

Hi, can I use an EE sim in an iPhone 11 Pro alongside an O2 main sim

Do Mobilephonesdirect contracts come with o2 roaming inclusive zone

I opted for a new contract through mobile phones direct (part of AO mobile) and at the time was under the impression that the inclusive zone roaming would be included (it is a 100gb contract), but looking in my account this doesn't seem to be the cas...

pac code not worked

I submitted my pac code to o2 using the form online on thursday around midday and its now monday and my number still has not transferred, is this normal?

O2

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