Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237612 Views
  • 2 replies
  • 2 kudos

Resolved! Changed tarrif online but am being sent a new SIM?

Hi all,I was sent a text recently about being out of my minmimum contract term so i decided to follow the link to upgrade to a cheaper deal with more data. I've been with O2 for years and never changed tarrif but now there are much better deals. I'm ...

Resolved! Spend cap

I have had a spend cap on my account but when I have change the data plan this has now gone. I was notified by text but would like to have this back to the account.Can you please advise thank you

Pickels by Level 1: Joiner
  • 329 Views
  • 1 replies
  • 0 kudos

iphone 12 Pro - O2 Sim Battery drain

Hi I have recently purchased iphone 12 pro and am using it with the O2 Sim card. Unfortunately the battery drains almost by 25% overnight when the phone is idle. I have replaced the phone already and did not make any difference. If i remove the sim c...

user43212 by Level 1: Joiner
  • 2603 Views
  • 15 replies
  • 0 kudos

5G sim

Hi - I have an iPhone 12 Pro and I’m on a 10Gb sim only tarrif. I was hoping to have used 5G, as according to your coverage checked it is available in my area, however I’ve so far not picked up a 5G signal and wondered whether this is because I need ...

Bilbo_uk by Level 1: Joiner
  • 748 Views
  • 5 replies
  • 0 kudos

Resolved! Billing

I need to change the payment details to mine how do I do this?

Jwaz800 by Level 1: Joiner
  • 428 Views
  • 2 replies
  • 0 kudos

Resolved! MyO2 and sending 2FA texts to see information

I've just noticed a slight problem, hopefully someone has encountered this and has a way to fix it. OK, I have had an o2 PAYG sim for years, used by a family member, I registered the sim and signed up to the o2 app. No problems so far. I signed up fo...

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Dave_ by Level 1: Joiner
  • 1209 Views
  • 6 replies
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Resolved! Phone bill

Hello, I’m just wondering is it possible to only pay for the phone and not the SIM card as I cannot afford it anymore, Thankyou

Zowie by Level 1: Joiner
  • 709 Views
  • 5 replies
  • 0 kudos

Totum discount not accepted in promo box.

Hello I am trying to buy a new phone on pre order and want to use my totum discount. Unfortunately it keeps stating it is invalid.Looking at the guides it's states to enter the totum discount in the promo box as it cannot be applied retrospectively.I...

mmdaz2000 by Level 1: Joiner
  • 1338 Views
  • 5 replies
  • 0 kudos

Can't send texts when WiFi or VoLTE calls are enabled?!

Hi all,I've tried calling O2 but their phones are non stop busy... I've also tried the live chat but I'm basically banging my head against a wall.I can send texts when WiFi and 4G calling are disabled but when they are enabled I can't send any texts ...

JamieB14 by Level 5: Ponderer
  • 2207 Views
  • 6 replies
  • 0 kudos