Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Changing from Pay Monthly to Pay As You Go possibility due to financial constraints

Is it possible to change to PAYG due to financial difficulties being experienced? Thanks for any advice.

Has anyone experienced a ticking sound on a call Z Flip?

Hi, I just got a new z flip 5G, but when I make a call the phone seems to give off 3 little ticks per second, quite faint, but I can hear them on a call. The ticks persist after I end the call, even after I turn the screen off, and they still go on e...

Resolved! Return policy

Samsung Tab A 8 4G black

Resolved! Suspect text

Hi the email and chat are not working and the phone system just tells me to use the O2 ap. I don't have a smart phone so thato's not possible. The issue: I was wanting to check that a text i received was from O2. I'm 90% sure it's not but wanted to m...

Resolved! Missing headphones

Who do I contact about my missing headphones from the box ? Everything else was there. Just the box which I'm guessing they should be in was empty

Resolved! False text

02: Payment for your latest bill could not be processed by your bank. Please update your payment information via:[link removed]Just received the above is it fake as it lead me to a website that looked like o2 but wanted all my personal bank account d...

Resolved! Keeping my number

I’m new to O2 I’m switching from giffgaff, I selected to keep my old number, I’ve given them my PAC number already, does my number automatically transfer when I activate my new sim?

Resolved! Removing extra

How can I remove my disney plus extra

Free samsung watch proof of purchase

Hi. Trying to claim my free samsung watch and its asking for proof of purchase, asking for copy of invoice, or copy of contract, neither of which was emailed when I did my upgrade. Alternatively says I can send email confirmation (which I have) and d...

Phone bill

I’ve had £5.99 added to my bill for iTunes.com / Apple MKWVN9NGJY. I was wondering if you could tell what it is for and if it is a monthly plan and how do I cancel it. Many thanks

O2

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