Solved: Redeem the Apple Music offer

HannahLouise · ‎09-04-2021

Hi I recently upgraded to the £20 150gb I was wondering how you redeem it
I’m already signed in to my Apple Music is there a code or something? It isn’t available in my extras

MI5 · ‎09-04-2021

@HannahLouise

You should be emailed a code.

If not received, you need to call customer service.

Numbers here

Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎09-04-2021

@HannahLouise

You should be emailed a code.

If not received, you need to call customer service.

Numbers here

Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

HannahLouise · ‎09-04-2021

When will it be emailed over like 24hrs? Within a week?

MI5 · ‎09-04-2021

If it's anything like the normal offers it will be after 14 days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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