Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 21211 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 200347 Views
  • 2 replies
  • 2 kudos

Apple Watch

Hi, I want to get an Apple Watch series 5. I already have an iPhone on contract and would like to add a watch to it. How would I go about that? Would I need to get an Apple Watch out on contract or would I need to just buy one out right?

Iphone 11 Esim issue

I changed my wife's sim to an Esim, o2 tell me swap is complete but I can phone her but she can't phone me or use data has anyone an idea where I'm going wrong?

Tablet and phone same number

I’ve just purchased a tablet but it has the same number as my phone will my phone still work.

Beckieboo by Level 1: Joiner
  • 646 Views
  • 2 replies
  • 0 kudos

end if contract

My contract is due to end in about a wk or 2 ,how do I cancel it completely to change to pay as you go to stop the contract just rolling on?

kat4 by Level 1: Joiner
  • 642 Views
  • 2 replies
  • 0 kudos

Contract

Good evening after searching my credit report I have come across 3 X 02 accounts in default 1 got opened in 2017 and 2 got opened in 2018.ive gone forward to the fraud department because I went bankrupt on 24th of october 2016 how is this possible I ...

Kez1 by Level 1: Joiner
  • 390 Views
  • 2 replies
  • 0 kudos

Activating Disney+

Hi, I have 2 mobiles connected to my MyO2 account. One of these numbers activated Disney+ 5mths ago. and has 1 free month left to run. I have now upgraded the 2nd number and wish to activate the disney+ extra for 6mths free. However when I click on t...

TeamLH44 by Level 1: Joiner
  • 559 Views
  • 5 replies
  • 0 kudos

My Bill Is Wrong

Any idea how to speak to someone about a bill that is being charged at the wrong amount?Had a letter saying my bill was being reduced, but the latest email doesn't show any reduction.Apparently you can only speak to O2 if your phone has been stolen, ...

Alex19 by Level 1: Joiner
  • 628 Views
  • 1 replies
  • 0 kudos