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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 238835 Views
  • 2 replies
  • 2 kudos

Resolved! Move from pay monthly to sim only

I am out of contract and currently paying £33 for 20GB data, unlimited calls and texts. Is it possible to switch to a sim only deal with the same data allowance and will this save me money?

Resolved! Using esim instead of sim card

I want to use a esim for my pay monthly number to free up the sim slot for a french sim, does anyone know if I can get an esim and transfer my number to it and if so how to order etc.no help from o2 as email and chat and telephone help line closed! t...

Raybright by • Level 1: Joiner
  • 576 Views
  • 1 replies
  • 0 kudos

Resolved! Adjustments

What are and why am I paying for adjustments?

Divine by • Level 1: Joiner
  • 3139 Views
  • 10 replies
  • 0 kudos

Help I’ve been given a order number

hi guys I got sent this on Wednesday and i got a order number but I've had no updates.. I'm slightly worried.Thanks for your order - it's now full steam ahead at our end. We'll process your order as quick as we can, so it will be in your handsbefore ...

Kyle98 by • Level 1: Joiner
  • 975 Views
  • 4 replies
  • 0 kudos

Open media%20messages

How do you open media messages after you have put your phone number and PIN ?

Resolved! iPad 12.9 128gb delayed!

Hi, I have ordered my ipad on the 26 Nov and am still waiting. Has this happened to anyone before, how long can I possibly have to wait?Eduardo

Eduardo by • Level 1: Joiner
  • 467 Views
  • 3 replies
  • 0 kudos

Showing old number

I have recently moved over to 02 my number has changed over but when I text people it’s coming up with the original 02 number not the one it should show

Amy17 by • Level 1: Joiner
  • 1050 Views
  • 2 replies
  • 0 kudos

Resolved! Leave

I Would like to leave o2 and I have tried calling the customer service line but I was waiting over a hour to speak to someone so I hung up the phone

Kelan by • Level 1: Joiner
  • 700 Views
  • 1 replies
  • 0 kudos

Resolved! Speak to someone???

How on earth do you speak to someone at 02 or start a webchat? When I call I go through the options and then it says bye bye and cuts me off. My SIM is supposed to be transferring to 02 today and I need to check if this is happening.The difficulty in...

MB4 by • Level 1: Joiner
  • 1576 Views
  • 4 replies
  • 0 kudos

Resolved! Device exchange upgrade

Hi I recently upgraded to 12 pro max I find it too big tbh if I wanted to exchange it but stay sane tariff how long would I be without a phone?? Thanks

Cfcdave79 by • Level 1: Joiner
  • 420 Views
  • 1 replies
  • 0 kudos
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