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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
  • 2 kudos

Upgrade

Hi ,as this is very confusing I want to upgrade to s21 ultra with 120gb of data. currently im on a sim only got no idea when the is over. if i upgrade to s21 will ihave to pay for the current sim only too or that would be merged?thank you

Georgi by • Level 1: Joiner
  • 460 Views
  • 3 replies
  • 0 kudos

Technical help

Hi,I have purchased a Samsung galaxy watch 3 and Samsung have stated that this is compatible with 02 network through my phone. I am trying to set it up and it is asking me for a QR code or an activation code? Can anyone help me with this please? I th...

alana23 by • Level 1: Joiner
  • 777 Views
  • 4 replies
  • 0 kudos

Resolved! Calls and Wifi

When I'm on a call, it regularly goes silent and I cannot hear the other person and they cannot hear me. Also, my internet doesn't load intermittently on wifi. I have to constantly turn it off on my phone and use 4G to browse the internet. This only ...

WiFi Calling

How do I enable WiFi or 4g calling on my iPhone when I go to the website it just take me in circle redirecting me to the the first webpage

Willjay by • Level 1: Joiner
  • 458 Views
  • 2 replies
  • 0 kudos

Resolved! Contract

Upon delivery of starting a new contract with being with o2 for years, do o2 ask for photo id when phone is getting delivered?

Kirad1234 by • Level 1: Joiner
  • 460 Views
  • 3 replies
  • 0 kudos

Resolved! Split Airtime cost from device cost

My monthly bill just shows a single amount.I'm on a 24 month pay monthly contract for a Pixel 4 xl. I need the airtime costs to be split from the total amount.How do I get this?Graham

GrahamP by • Level 1: Joiner
  • 344 Views
  • 1 replies
  • 0 kudos

S21 preorder offers

Hey, I pre-ordered the s21 and was trying to recycle my old phone. The email said to go to o2 recycle and add your order number as a voucher code to redeem the boost to your trade in value but it doesn't seem to work for me. Any ideas?

DC2020 by • Level 1: Joiner
  • 884 Views
  • 2 replies
  • 0 kudos

Resolved! mmail (sending a email to my phone as a text message)

I used to be able to send emails from my gmail account directly to my mobile on o2. Suddenly not working and reading the forums this service is no longer supported. I've got 3 accounts with o2 for over 20 years and had no pre-advice about this (I'm n...

Tony7 by • Level 1: Joiner
  • 1041 Views
  • 1 replies
  • 0 kudos

Picture messages

How do you get picture text messages without needing to go on line with a code

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