Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! New contract

I av ordered a new contract sim card today and they is a tracking number on the email but royal mail app won't accept the number

Refurbished Monthly Pay

Hello , everyone! I want to ask you a short question. For the begining i will start saying that i want to buy a new phone (refurbished) but i already got declined in the first try for a new one (non refurbished), becouse of my credit score. So i boug...

Resolved! how can i view my previous bills

how can I view my previous bills? Admin Edit: Removed bug additions from title

Requesting a specific mobile number (last few digits) - who do I contact?

Good afternoon, I would like to make a request with O2 to personalise the last 6 digits of my mobile number. The team on Twitter told me I could do it by calling Customer Services on 202 - so I did. I called twice and both times the people that I spo...

Resolved! Going Abroad for 12 months

Hi there - I’m taking a project abroad and I’ll be there for 6-12 months. What is the best Value for money contract / upgrade / bolt on?I would like to receive calls from the Uk and also use data roaming but I feel the £4.99 a day is a bit too much!T...

Resolved! Data sharing

How can I share data with my husband? It says both devices can share data but I don’t actually know how to share it? Thanks

Resolved! Charges for sms pictures

Why am I being charged for pictures in sms when no pictures have been sent?

Resolved! Sad

Hello. I pay for o2 bill. But my sim card still off. I make payment not o2 app. But my TSB bank account. What I need to do?

Resolved! Two Sims

I have just bought a " classic " car which has an 80s type phone installed.For it to work I need to insert a compatible SIM card - O2 is a compatible network so can I get a second SIM on my O2 account to put in the car or can I just use the virtual S...

Resolved! False Europe Zone Charges

I have received a text from O2 saying my usage has mostly been in the Europe Zone and if it continues I will be charged on my next bill. Yet, I haven’t left the country for 10 months (there’s a pandemic and hence a travel ban if anyone was unsure) so...

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