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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 241793 Views
  • 2 replies
  • 2 kudos

Resolved! IPhone XR esim - upgraded to IPhone 11 Pro max

Hi I hope you guys are well.I just switched my iPhone from XR to iPhone 11Pro max. What happens at the moment after I moved all my data to my new iPhone 11 Pro I am now stuck due to I do not have a physical SIM card to swap from iPhone XR to iPhone 1...

Not receiving calls and texts

I’ve just switched to 02 from ee keeping my number, it’s all transferred over but I can’t receive calls or texts but I can make a call, I can not send texts either

Jules72 by • Level 1: Joiner
  • 423 Views
  • 1 replies
  • 0 kudos

Resolved! Phone cannot make calls

Hi,My phone was working fine this morning but it has now been cut off, I tried calling 202 but kept saying the phone cannot make calls and are being transferred, I assume it is because of non payment however I paid this morning, any ideas?

Camsta112 by • Level 1: Joiner
  • 745 Views
  • 4 replies
  • 0 kudos

Problems with Pokemon Go

Over the past month or so I've had trouble playing and logging into Pokemon Go via o2 cellular. I sign in and play fine on my home WiFi and can stay logged in indefinitely. Soon after switching to mobile data I'll get logged out and cannot log back i...

aD by • Level 1: Joiner
  • 745 Views
  • 2 replies
  • 0 kudos

Resolved! Apple watch

Does anyone know how to add my Apple Watch to my data plan??

PAC code

I’ve just changed from EE to O2 but my number hasn’t changed over. I gave them my PAC code when I switched but when I put the sim into my phone I’ve got a completely different phone and can’t get hold of O2 on any number. Also on my app it says I hav...

shannon27 by • Level 1: Joiner
  • 373 Views
  • 1 replies
  • 0 kudos

Resolved! Making existing Simcard into an e-sim iphone 12

Hi guys, Currently have an 02 sim only physical card in my iphone 12, but i would like to make this the e-sim. Where we live, decent coverage bounces between providers, so i am hoping this will free up the sim slot for me to use an additonal provider...

Resolved! Landlines

Hello, just wondering if it includes landlines on your contract, doesn't say on My O2 app. Thanks again.

Jennifer1 by • Level 1: Joiner
  • 314 Views
  • 1 replies
  • 0 kudos

Resolved! My phone has been cut off

My phone has been cut off and it won't me contact 02 as my z flip phone has broken for the 3rd time

Ellouise by • Level 1: Joiner
  • 480 Views
  • 2 replies
  • 0 kudos
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