Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Spend cap

Hi I'm trying to amend my spend cap because I being charged 29 when I haven't spent that much

Resolved! Ipad not receiving ordinary texts

Hi. I’ve set up my new iPad ok and put the sim in from my old iPhone. My new tariff is up and running with o2. I can only appear to send and receive iMessages. And not normal texts and am not receiving code notifications from Apple either. I have tri...

Resolved! Unexplained charge on my bill

I added another mobile to my account on 24th Feb £30 tariff and have just received my first bill for £42.86 + vat with no extra charges . Can anyone explain please.

Contract Limit Reached

I have two recent contract phones S21(gift for my mum/mother'sday) & an iPhone 12 for myself so thought I'd get the series 6 apple watch to match the phone and I got a message saying limit reached. I can definitely afford the additional cost each mon...

Resolved! Changing my SIM

I currently have a Samsung Mini 3 phone but wish to change my sim to fit a I phone I believe i need a Nano sim card is this correct andhow do i go about recieving one? Thanks

Resolved! Unlimited data pay as you go

Hello is there any way I can get unlimited data no texts or calls for a mobile wifi box on pay as you go

Resolved! Delivery address

Delivery address finder can’t find my house number

Resolved! Is 0370 free to call from o2

Hi I would like to know if 0370 numbers are free to call from my o2 number

Resolved! Mobile

I have an existing contract which I would like to change by either paying the remainder off and then getting a new phone but I only want 24 month contract can you do this? Or I will continue until the end of my contract then look elsewhere for a new ...

Resolved! Bill credit

My bill credit says -168and it says paid what does this mean like do i owe money or is it money I’ve been awarded

O2

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