Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! First Bill

Need some help understanding the first bill.Joined O2 two days ago and got a fresh bill today stating that I need to pay a full month charge of airtime. I'm guessing it could be in advance, but the bill states that the charging period is "Until May 1...

Resolved! Sim card

Am getting an additional SIM card for my mother and have just received a text saying when I get the sim text swap????? I don’t want to swap , how is this

BLOCKED PHONE BECAUSE I MADE MORE CALLS AFTER MY FATHER-IN-LAW DIED!!!!!

My father-in-law died two days ago and I have been calling his daughter, my sister-in-law, who lives in Australia. Because of this my bill is significantly higher this month. However, rather than just asking me why, O2 have blocked all calls and text...

Resolved! Device plan

I want to pay my device plan in full!

Resolved! Cancelling Airtime Plan

Just finished paying off my device plan & was wondering If I was able to cancel my airtime plan to switch onto a cheaper plan? I've noticed that for £10 less I'm able to get the same benefits

Upgrade not due!!

Why are o2 calling about upgrade when still got 6 months left of contract. For last week or so been getting calls from 0344 826 0202. Didn't answer as was wary it was spam call but Googled it and saw it was o2 upgrades. Now getting texts from them as...

Resolved! Any one else received a number of calls in past 24 hours from 0773629

Any one else received a number of calls in past 24 hours from 0773629 numbers? I myself have a number beginning like that and in the past 24 hours I had 3 calls, wondering if there may have been a data/security breach. Contacted o2 customer services ...

Sharing Data

Hello can anyone tell me how you share data. When I click on view shared data it lists the 3 mobile numbers on my account and amount of data but there is no box to tick and share data? Any help appreciated. I called O2 and they said that data sharing...

CreditFileReferrals no contact, emailed many times

hi i was womdering if anyone can help me, iv emailed the CreditFileReferrals team on the 15th and then 2 times after about a problem and i have not recieved a response other than thier automated email

Resolved! Billing problem

I have been charged twice in the last month and it was going to happen again this month so I emptied my bank account so they don’t charge me twice AGAIN, so this problem NEEDS TO BE SOLVED ASAP because this is effecting my credit score.

O2

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