Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 279373 Views
  • 2 replies
  • 2 kudos

Resolved! Call forwarding

How do i find the number to call forward to my voicemail?

Nathan901 by Level 1: Joiner
  • 695 Views
  • 2 replies
  • 0 kudos

Porting my old number to O2

I arranged to port my number on Monday and gave all details. It is now Friday and the number still hasn’t changed over?

Emma213 by Level 1: Joiner
  • 516 Views
  • 3 replies
  • 0 kudos

Resolved! Scam! Thumb tiger

£4.50 per week has been charged onto my account & I received a text saying Welcome to ThumbTiger to opt out text STOP, but I thought that was the scam so I ignored, not realising it was charging me until my husband said Why is your phone bill so high...

Scam7 by Level 1: Joiner
  • 1014 Views
  • 2 replies
  • 0 kudos

Resolved! Not registered on network

For a week now I am unable to make or receive calls or texts or use mobile data on Samsung S9. No settings have been changed , no new apps downloaded. O2 said call barring had been lifted still not working. O2 sent a new sim still not working. The ne...

Mk21 by Level 1: Joiner
  • 471 Views
  • 1 replies
  • 0 kudos

Resolved! Sim only contract disappeared from basket?

Hi there, I had in my basket last night a new pay monthly contract for 24mths for £10 and went to pay this morning and the contract has been removed from my basket. I can't find it anywhere on O2 today. Can anybody point me in the right direction ple...

ke81 by Level 1: Joiner
  • 481 Views
  • 2 replies
  • 0 kudos

Resolved! Changing numbers and upgrade

Hi - my son who is not yet 18 needs his number changed as he is being hassled by some lads. If I do this now will it negate the option to upgrade the phone ie does the upgrade belong to the phone or the original phone number?Thanks

RLS by Level 1: Joiner
  • 536 Views
  • 2 replies
  • 0 kudos

Resolved! Late bill payment

Hi I am late on payment for my bill and want to pay my outstanding amount at the end of the month, is this possible

Hugotomas by Level 1: Joiner
  • 1617 Views
  • 5 replies
  • 0 kudos

Samsung galaxy S20 Wifi signal

Hi, I have noticed recently that I keep losing my wifi signal and it doesnt matter if its at work or home.....Any advice I am having to constantly re-start me phone to get it back but it doesnt last long. sometimes i get a message saying contected to...

Jayne4 by Level 1: Joiner
  • 784 Views
  • 3 replies
  • 0 kudos

Resolved! O2 extra problem

Hi all. Long story. I read Jonsie guide but I've still got problems. So timeline.After refresh ended last July I went Sim only and got Amazon Prime Video extra. Free for 3 months then payable, no probs, perfect.Upgraded in store 8 may back to refresh...

Betablue by Level 4: Observant
  • 3317 Views
  • 12 replies
  • 0 kudos