Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Why have I been thanked for my order when I haven't placed one? JG
Has anybody managed to actually get any kind of response or help regarding credit markers put on by o2 which you have no clue why and no one on the phone can tell you why?? This is massively affecting my credit score and I have no clue why they are e...
I ordered a new pay monthly sim only deal. And i received an email stating that o2 had received my order an i would hear from them within 24 hours to either confirm my order or to ask for more information. An its been nearly 3 days now an iv hear not...
I paid a deposit on my phone when first starting the contract. I am aware after paying successfully It will appear in my airtime account and I am then able to get this back as a refund. I rang last month after paying for 3 months as it appeared in my...
Hi,I have just switch to the Samsung S20 and the only problem i have with it is that everytime I make a call it will hang up, sometimes it's 10 minutes in sometimes its five minutes sometimes longer, I have unlimetted texts and calls so i dont unders...
Note: please refer to an updated version of this guide in our How-to Guides section, here.
Is anyone else getting a call around twice a week from a UK number that leaves a voicemail in Mandarin/Chinese? Sometimes it will call with a Chinese area code. I've been getting it for months now, and a few of my friends who are with o2 and GiffGaff...
Hi, I got my new Samsung Galaxy s21 Ultra yesterday, unfortunately my screen protector has not arrived with this and now my screen is scratched. I think it rubbed off something in my pocket. Would anyone know how I could get this sorted? Thanks.
So it seems my S7 is on its last legs, so looking to upgrade to the S20. Usually i upgrade instore, but obviously that isnt possible at the moment and its ages since i last upgraded. Couple of questions: 1 - I buy the phone on the o2 store, can i use...
Had charges added for sending photos never had this before was wondering why
