Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Upgrade

Hi! I'm looking to upgrade from my Samsung S10. I currently pay for 30gb data at about £20 monthly. As I am able to upgrade, I wanted to know that if I choose a device for eg: Iphone 12, will my data allowance stay the same or will I have to sign up ...

Resolved! Calls from O2

I am getting calls twice a day from different numbers. When I pick up it is an automated system and when I reject the call a sms comes saying I missed call from O2.One of the numbers is +44 7447 814872

O2 have ruined my credit rating!!!

I have been trying to sort this issue for almost two years now and have sent several emails to the credit file referrals team with no response other than an automated response! I have spoken to numerous team members and continue to go around in circl...

Resolved! How do I go about Cancelling my Disney+ Subscription?

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Resolved! O2 sim and Apple Watch 6 Cellular compatibility

Hi, I want to get a £12/month pay monthly sim with O2. I am going to buy Apple Watch 6 cellular cash via Currys or John Lewis. I already own an iphone. Will the Watch be FULLY compatible with the new sim and give me freedom to talk via watch when out...

Switching ownership of a number

Now my son is over 18 I want to transfer the phone he uses (which is in my name) to him so that he manages it. The payment details will still be my bank account but I don't think that is relevant. Any ideas how to do this please?

Resolved! Charged twice in one month

In my o2 it says that the bill date is the 26th of each month but I get charged around the 9th of each month. And now when I looked at my o2 it says I'm being charged in 13 hours. So I'm being unexpectedly charged twice in one month.

Resolved! Changing Sim plan

I am currently on a pay monthly phone contract and am looking to pay that off and just have a pay monthly sim. I also have a pay monthly apple watch. If I came off my phone contract how would this effect my watch contract?

Resolved! Changing account names

My ex husband and I both had phones in his name, am I able to transfer mine into my name now?

Can’t get student discount to work

Hi there,When trying to get my unidays discount to work I follow the procedure of texting 61202 UNI XXXXXXXXXX but all I get in response is that it is an invalid code, I’ve spoken to o2 and they said I need to complete registration, what does this me...

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