Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Changing my tarrif

Hi, I have an offer on my UNiDAYS for 10gb for £10 a month and I would like to change my tattoo to this but when I change tarried it won’t allow me to choose this option can you please help

Resolved! Transfer old number

Hi, I’ve just ordered a new o2 sim and asked to transfer my old number but I’ve now changed my mind and want to use the original number of the simThankscurly

4g in Greece

Hi there does anyone know if O2 has good reliable Cosmote reception in Greece.

Disney plus

Added another phone to my account for my son and was told we get Disney plus free for 6 months, how do i activate this on the app???

Resolved! Do o2 lock their phones to their network

Hi I’m looking to upgrade my sons phone but wondering if he’s locked to o2 if we change the phone to a different sim

Resolved! Ask a%20que

My phone is under review more than 24 hours , but I still don't have an decision.Thank you

Resolved! PAC

My PAC number was sent to O2 on 15/11/20, I got my phone on 16/11. My number has still not been transferred & can't get hold of anyone to ask them when? Help!

Resolved! Upgrade

Getting upgrade on dongle to iPad but want to keep dongle going will that sim still work or will it stop

Resolved! Query about switching networks / keeping my old number.

I’m a new customer to o2 switching from BT. I provided my PAC when i ordered my new phone ( which has now arrived) and have received a text to my old phone and number saying that my number will be transferred tomorrow to o2 and that i should turn my ...

Resolved! Upgrading but not activating

Hi, My daughter's phone is due an upgrade now. She is on my O2 account along with the rest of my family. We want to get her new phone now but not give it to her until Christmas. She will still need access to a phone until then so will that be possibl...

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