Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Overcharged again on my plan

Hi all About 4 months ago I paid off both my phones with o2 and went sim only considerably saving us a monthly layout I set a spend cap at Zero Tolerance so what we are billed should be just what was agreed monthly The account was set on 25gb data wi...

Barring phone

How do I put a stop to my daughter's calls and data via the website because I've called several times but it lists the options, ignores the ones I press and then says "bye"

Resolved! roaming in EU

Hello guys, Can anyone help please? I have received this text message and true i overstayed in EU due to travel restrictions and family emergencies couldn't get back. Going back mid June. Received this text message, sometime next week O2: We've notic...

Resolved! contract order

i’ve ordered a pay monthly device yesterday before 12am and i haven’t had any emails telling me the delivery information. i’m wondering how long it would take?

Resolved! Call from O2 asking whether I'm happy with the service

Hi, just received a phone call from O2 asking me if I'm happy with the provider and is everything OK. I'm with O2 for almost two years, and I believe this was probably the first time I received such a call. Is this a regular practice or I should susp...

Resolved! O2 community monthly Rewards.

Dose anyone know where abouts on the o2 you can see when your o2 community Rewards has been applyed to your account?

Resolved! O2 is being ridiculous.

O2 is being ridiculous because I have worked out my next month bill and I will be charged £33 because I have to pay £3.50 for the late last months bill and I have £19.50 for the stuff I payed for on Google play store and as well as the £10 for my tar...

Resolved! Dual sim not activating - with new work sim

Hi all, Got a new sim card from work with a phone number allocated to it. Decided to change my own sim to an e-sim do I could dual sim with my sim from work. So the e-sim works fine but when I've plugged the new sim from work in as a secondary it's n...

Resolved! Text messages Mobivity Alerts help

Hay guys need some help please.Iv just got a text message from Mobivity AlertsFreeMsg: U have joined Mobivity Alerts for £1.50 per alert (max £4.50 per week) until you send STOP to 80876. Help ? 01 206 700 480I have not joined Mobivity Alerts so I do...

Resolved! Data restricted

I'm having issues with my data being restricted even after bill payment has been made. Calls and texts are working but data is not

O2

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