Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 113137 Views
  • 20 replies
  • 5 kudos

Resolved! Pin Blocked

I have new phone....my sim is blocked.Please provide me with pin number. Thanks

Garth by Level 1: Joiner
  • 323 Views
  • 2 replies
  • 0 kudos

5G service in October

I've recently upgraded with o2 to refresh to a 5G handset, and just popped my o2 sim in from the old phone to continue using my number as usual. In the Mobile networks the Network Mode already states 5G/LTE/3G/2G (auto connect) as network options. Wh...

jcf224 by Level 1: Joiner
  • 386 Views
  • 2 replies
  • 0 kudos

Resolved! Credit.

I was told. I was getting £40 credit. Does anyone know where this will show?

Leah by Level 1: Joiner
  • 287 Views
  • 2 replies
  • 0 kudos

Resolved! Roaming in Italy

Hi,I'm just checking your current experience with Roaming in Italy, especially about speed and general 4G coverage.I'm normally around Rome or Perugia, but I would be interested to hear in general how it is right now as I'm planning to switch to O2. ...

R4W by Level 1: Joiner
  • 828 Views
  • 9 replies
  • 0 kudos

Resolved! stac code

who do i send my stac code too from my old network

chris2424 by Level 1: Joiner
  • 748 Views
  • 2 replies
  • 0 kudos

Data Allowance

Hi,My current tariff states a max download of 75gb/month. All the counters on my O2 phone and pc apps say Unlimited data. It does seem to cap at 75gb but I can't track how much I've used. Why is this? If this is an error and there is an option for un...

Resolved! Orders

I recently ordered the apple watch, they said they would do the credit check i got all my legal docs via email and then shortly after i got an email that said ‘Hi Miss Kara Wright,Thanks for your order - it's now full steam ahead at our end.We'll pro...

Kaz1 by Level 1: Joiner
  • 672 Views
  • 5 replies
  • 0 kudos