Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Mobile data

Recently got a replacement sim and calls/texts work fine however my mobile data does not work. I have data and I’ve checked the network settings. Restarted the device yet my mobile data still does not work.

Resolved! My Sim sudenly died and i can't phone O2 or anyone

Hi Everyone Last night, without reason, my phone began to show NO SIM sign. Yet the SIM card was not moved. One of Mum's care workers put it into their phone confirming it was the SIM and not my phone that has failed. I've lost all numbers and info o...

Passwords have disappeared since upgrade!!

I upgraded my phone today to an iPhone 12 Pro and it was taking ages to move all the things across from my old phone to the new one, the apps have taken forever to download and all of my saved passwords have disappeared! I’m worried as I have a lot o...

Resolved! Getting no 4g

So when im out im not getting 4g im getting H+ I did get a new sim card help

Resolved! Does tariff reduce if you don't upgrade

I have no need to upgrade my phone. Shouldn't my tariff reduce if I have past my contract date?

Resolved! Changing my recently order phon

Hi I’ve ordered the wrong phone (iPhone 12 pro) is there any chance on changing it for the iPhone 12 Pro Max?

Resolved! My SIM card not working abroad

My SIM card not working abroad

Resolved! Adding a device to Myo2

I have an Android Tablet, which I would like to add to Myo2 app, however I have no idea how to do it as it doesn't show a phone number, please could anybody help me

Resolved! Voicemail

Since I upgraded to my new iPhone 12 last month, I receive almost daily messages telling me that I have a voicemail. The visual voicemail is empty, so I call Voicemail and am told that I have no new messages. The Voicemail icon (bottom right) has a r...

Resolved! Stopped from adding purchases and receiving incoming calls and texts

Hi,I'm just wondering exactly what's happened. I received an email today from o2 and I made sure it was no scam email or anything. I then went to my phone and tried to send a text in order to verify the details were correct from the email.I can confi...

O2

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