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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237545 Views
  • 2 replies
  • 2 kudos

O2 Mast Down in Paignton and No Fix Insight !!

Hi all Please can someone help me. I work from home as a key worker and my local O2 mast went down several weeks ago (couple of months now) and since then my O2 reception has almost been non-existant. I just don't get a signal in the property. Its up...

MikePres by • Level 1: Joiner
  • 796 Views
  • 2 replies
  • 0 kudos

Resolved! Changing from pay monthly to pay as you go

Hello I have been trying to get help with this for the last month or so I have lung disease so it hurts to talk to people on the phone so I try and use the live chat or emailMy contracts are about to expire and all I want to do is change them both fr...

Resolved! Leave O2

How do I cancel my contract owing to changes from August?

Kas by • Level 1: Joiner
  • 1985 Views
  • 12 replies
  • 0 kudos

Resolved! Overdue Bill

Hi there.Im contacting you today regarding my overdue bill.I have received your text messages about my phone potentially being disabled if I don't pay as soon as possible.I receive my universal credit payment on the 7th so I wanted to get in touch to...

Resolved! live chat

Has anybody managed to live chat with O2? I haven't been able to can someone help me

Joanne12 by • Level 1: Joiner
  • 707 Views
  • 3 replies
  • 0 kudos

Resolved! iMessage help

Hi I have moved from EE to O2 and kept my mobile number. It’s been a couple of days now and my number transferred over no problem for calls, texts and iMessages. Then yesterday tea time my phone stopped letting me send iMessages. It has reverted to m...

Jenny29 by • Level 1: Joiner
  • 616 Views
  • 3 replies
  • 0 kudos

Resolved! End of Contract

Why is so hard to speak with anyone at 02! I am tring to see anywhere on my account if my contract has finsihed as I want to leave / downgrade my contract. I cannot see how I 'leave' o2...

Jaffa189 by • Level 1: Joiner
  • 465 Views
  • 1 replies
  • 0 kudos

Resolved! Keeping an old number when changing to pay monthly

I am currently using a pay-as-you-go O2 sim. I recently purchased a pay-monthly sim. Is it possible to keep my old pay-as-you-go number when i switch to pay-monthly? Please help.

Data topup

I try and try and try again but I simply cannot use the 02 site. All I want is to get more data but I go around in circles getting nowhere. The help numbers I'm refered to do not help at all. The options I need just aren't there

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