Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 236939 Views
  • 2 replies
  • 2 kudos

Resolved! updating pay monthly mobile agreement

I recieved a text from 02, saying my pay monthly mobile agreement is being changed to the latest version. When I went to the web site provided, I got a warning that the web site was not safe, is this a scam text.

Bracken1 by Level 1: Joiner
  • 416 Views
  • 1 replies
  • 0 kudos

when can I use my off peak minutes?

I am on a Lifetime Group Net 99 contract that comes with 200 any network off peak minutes a month, however I am unable to find out when I can actually use these as the last time I made a call (Sunday Afternoon) I was charged in full. Does any one kno...

Cinnebar by Level 1: Joiner
  • 706 Views
  • 5 replies
  • 0 kudos

Leaving without penalty?

I joined O2 through mobiles.co.uk for my last contract, so I'm not on a O2 refresh plan. The recent price rise e-mail had this bit: Because of these changes you have the right to end your tariff without having to pay an Early Termination Charge. Shou...

Broonie by Level 1: Joiner
  • 2606 Views
  • 17 replies
  • 0 kudos

Resolved! Contract due to ens

My phone contract is due to ens 18th July I don't want to stay with o2 or renew contract when this ends but I can't find out how to make sure payments don't carry on after end date

Emmz by Level 1: Joiner
  • 501 Views
  • 2 replies
  • 0 kudos

Fraud with account opened in my name!

So, someone has opened a new account in my name and returned the device-apparently this is not fraud!I had a letter a couple of months back about a missed payment of £14, called O2 and they advised if it isn’t my account and they can’t find anything ...

Vix1013 by Level 1: Joiner
  • 753 Views
  • 2 replies
  • 0 kudos

o2 changes from 2nd August -- Pay Monthly

Just had a barrage of emails from o2 about changes to the Terms and Conditions and also price increases. New Terms and Conditions Price Changes Headline ChangesIf you took a contract after 25th March 2021 annual tariff increase will be RPI+3.9%If bef...

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madasaf1sh by Level 78: King of Kings
  • 2613 Views
  • 14 replies
  • 0 kudos

Resolved! Swap sim

I’ve received a new sim today, I am trying to swap sim, all the phones I put the sim in has got no service so can’t text to swap.

Kirsty_68 by Level 1: Joiner
  • 506 Views
  • 2 replies
  • 0 kudos

Resolved! Settle device plan

I haven't got an 02 phone and I want to settle my wife's device plan, can I just speak to someone and not a machine

Russell55 by Level 1: Joiner
  • 596 Views
  • 1 replies
  • 0 kudos

Roaming isn't working in Latvia

Roaming isn't working in Latvia. It was workink first two day after arriving in Latvia, then just sopped. Trying to connect to TELE2 LV, BITE LV nothing. Any ideas?