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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 239950 Views
  • 2 replies
  • 2 kudos

Resolved! Unable to get an Unlock code from O2

Joined O2 in June 2012, obtained Samsung Galaxy S3 on 2 year pay monthly contract. Phone was replaced by O2 insurance in November 2012 due to cracked screen. Submitted request for an unlock code via the web form and received email from mycare@o2mail....

Anonymous by • Not applicable
  • 3876 Views
  • 10 replies
  • 0 kudos

Resolved! Payment

HiI am abroad, and the website is refusing to take my monthly payment from my Barclays card. O2 has removed the live chat option and instead wants me to ask it here to the Community! How can I talk to someone and do the payment? Thanks!

it271 by • Level 1: Joiner
  • 422 Views
  • 1 replies
  • 0 kudos

Resolved! Unpaid bill

Ive got an unpaid bill for a sim that didnt arive, i was sent a new sim on a lowe price but its saying i owe £43 for the sim ive not had how can this be happening

Bannksy by • Level 1: Joiner
  • 529 Views
  • 2 replies
  • 0 kudos

Upfront payment

When I got my ipad 20 pound upfront payment was required. I paid 150 upfront to make sure I was accepted and I thought it would go towards the price of the device. It has now seemed to have disappeared. Has anyone else been through this?

Mike131 by • Level 1: Joiner
  • 692 Views
  • 2 replies
  • 0 kudos

Resolved! Ending my contract

I want to leave o2 before end of my contract how do I find what I will owe?

Kazzy1 by • Level 1: Joiner
  • 618 Views
  • 3 replies
  • 0 kudos

Resolved! Won’t let me make a repayment

I had a plan for AirPods and when I open the app it shows my David’s plan and says I have an overdue payment and to make a payment so I press make a payment put in my billing address then it says the payment part at the bottom isn’t working and to ge...

Mark26 by • Level 1: Joiner
  • 347 Views
  • 1 replies
  • 0 kudos

Resolved! my data I'm so confused ?

I have an o2 pay monthly phone. so I have a mobile data of 2GB. which I don't use as I use home wi fi . now I'm using it and it says that I will not go over 2GB of data as that's qll I have to use. so now it's saying I've used so yesterday I thought ...

poppyred by • Level 1: Joiner
  • 374 Views
  • 1 replies
  • 0 kudos

Resolved! Soend cap

Please can you increase my spend cap to £30

Sarah365 by • Level 1: Joiner
  • 647 Views
  • 4 replies
  • 0 kudos

Data

Is O2 data useless everywhere or just Doncaster

Resolved! Charges

Why have 02 charged me for ring customer service £6 premium rate number?? 09110708120 Since wen as this been thr number?

Danxsx by • Level 1: Joiner
  • 1335 Views
  • 7 replies
  • 0 kudos
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