Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 271720 Views
  • 2 replies
  • 2 kudos

Swap sim error

Hi I got a new peg and I swapped my sim and everything is paid but the service doesn’t work and I’m not able to make phone calls or use my data.

First phone contract

Hi, On Thursday the 11th I signed up to a new phone contract for the Galaxy S21 Ultra.I recieved my confirmation email but since I have not recieved any more information. They charged me £205 including a £30 deposit in there due to my credit rating a...

CJBlack21 by Level 1: Joiner
  • 733 Views
  • 2 replies
  • 0 kudos

Resolved! Sim lost

Hi. I came to India 15 days back.. when i change my sim to use India network sim I lost my sim. can you post new sim to my address. When i return to uk it will help me. I have to take urgent calls.. and messagesThanks

Resolved! Sim only deals for the phone

I’m considering this plan -Sim only deals for the phonehttps://www.o2.co.uk/shop/sim-cards/sim-only-deals#deviceType=phone&contractLength=P12MAt the bottom of the list there is plan1GB DATAUnlimited minutes and texts12 months Airtime Plan£12.00* MONT...

YKSK by Level 1: Joiner
  • 584 Views
  • 2 replies
  • 0 kudos

Resolved! New sim Old phone

I've spent years on Virgin Mobile and it was easy to swop numbers/sim. Give notice on rolling monthly sim, purchase new sim. Swop sim and away you go. I'm out of contract for my current 1st 02 phone and I thought I'd buy the current offered £10 a mon...

Kate131 by Level 1: Joiner
  • 669 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

How is the charges on my bill as I had a spending cap

Bronagh1 by Level 1: Joiner
  • 452 Views
  • 1 replies
  • 0 kudos

Resolved! Change of name

How do I change my name on the account 

Ash94 by Level 1: Joiner
  • 475 Views
  • 1 replies
  • 0 kudos