Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! sim upgrade with family plan

One of the sims in the family plan is due an upgrade. If I upgrade to the sim will I still receive the family plan discount on the new tariff? Thank you

Resolved! Calls to Ireland

Hello do I get charged for making or receiving calls to Ireland?

Resolved! Change number

Hi I have just changed to o2 and want ed to keep my old ee number but I keep getting cold calls and would like to change to a new number but all I can find online it how to keep your old number can anyone help me

Changing my tarrif

Hi, I have an offer on my UNiDAYS for 10gb for £10 a month and I would like to change my tattoo to this but when I change tarried it won’t allow me to choose this option can you please help

Resolved! Transfer old number

Hi, I’ve just ordered a new o2 sim and asked to transfer my old number but I’ve now changed my mind and want to use the original number of the simThankscurly

4g in Greece

Hi there does anyone know if O2 has good reliable Cosmote reception in Greece.

Disney plus

Added another phone to my account for my son and was told we get Disney plus free for 6 months, how do i activate this on the app???

Resolved! Do o2 lock their phones to their network

Hi I’m looking to upgrade my sons phone but wondering if he’s locked to o2 if we change the phone to a different sim

Resolved! Ask a%20que

My phone is under review more than 24 hours , but I still don't have an decision.Thank you

Resolved! Query about switching networks / keeping my old number.

I’m a new customer to o2 switching from BT. I provided my PAC when i ordered my new phone ( which has now arrived) and have received a text to my old phone and number saying that my number will be transferred tomorrow to o2 and that i should turn my ...

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