Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

New upgraded phone not working. Sim not on network

I upgraded my phone yesterday. Old sim disconnected whilse still in the shop but new SIM still not registering on network

Resolved! I’m wanting to leave my current contract and move to a different network

I’m wanting to leave my current contract and move to a different network

Resolved! New air pod order through monthly payments

Hi, I’ve made a new order for air pod pros but I have received information of the contract do I need to sign that contract before I get my air pods.

Resolved! 0345 call charges

Anyone know the charge for 0345 calls from O2

Resolved! I would like a second phone number/contract sim

How can I obtain a second sim/number

Resolved! Free watch

Received my new flip phone last Monday 20th Sept, Noticed there was an offer on for a free watch which started on the 17th, Am I entitled to the watch

Resolved! nhs staff discount application

I recently refreshed my account and was asked to apply for NHS staff discount online., please can you remind me how i go about doing this

Resolved! EU roaming versus USA roaming

All the roaming info is about the EU. I have travel in my deal and will be in USA for six weeks from early November having spent 50 days in Nordics in july aug. How do the days work before charging hits?!! I get the Eu roaming 63 days in 4 months and...

Resolved! Sim card not working

I've had this sim card for about six years then today its not working I've cleaned the sim and reset mobile settings and still it doesn't work

Resolved! I lost my phone and I can't access my new sim card was given from o2 shop

2 weeks ago I lost my phone I reported to o2 and stopped the card I was in the o2 shop and I get another sim card and the staff said will be activeted in 24 hr Nothing happened still waiting...2 weeks It's a business sim card and I think the best thi...

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