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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21834 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 205745 Views
  • 2 replies
  • 2 kudos

Resolved! Premium texts

Hi, my phone bill this month is very high. On looking, I have been charged £3.70 per text from a number which is under 'Kalastia consulting'. I have no idea who this is and I have been charged for apparently recieving multiple texts from them. I have...

Sinead88 by • Level 1: Joiner
  • 784 Views
  • 5 replies
  • 0 kudos

Scam 09050040300

Please do not ask o2 to look into a scam call as they do not rectify this and then proceed to tell you that o2 community are not telling the truth. At this time with covid and christmas its a joke

Fire Service discount

Hi all, Does anyone know if O2 offer discounts to emergency/blue light employees?

David21 by • Level 1: Joiner
  • 1435 Views
  • 3 replies
  • 0 kudos

Esim

If moving my Esim to a new device do I need to remove from old device first or can I set up new device first

Porting In

Trying to port in from vodafone with not much joy, have done the online form with no joy, have tried to speak with o2 over twitter messaging, not much joy there either, any suggestions?

MrsClart by • Level 1: Joiner
  • 1059 Views
  • 9 replies
  • 0 kudos

Additional contract

I am looking through my app to add a additional contract for my new apprentice, can I do this through the app ?

A13 by • Level 1: Joiner
  • 303 Views
  • 2 replies
  • 0 kudos

how to stop going over data

this is my first time on a monthly contract i would like to know how i can block my son going over his data and being charge extra. thanks in advance

Anonymous by • Not applicable
  • 8953 Views
  • 36 replies
  • 0 kudos

Leaving 02

Hi, if I pay off my device can I then leave O2? I have 12 months of a 36 month contract

Updated phone

I have requested an updated new I phone 12 in Pacific blue. This is out of stock and I have been given no date of when to expect it. I need to get this before Xmas. If this is an issue would choosing a different colour make a difference ?

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