Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Damaged goods

So I ordered a iPad waited 4 weeks for it to arrive it came Friday but due to working only opened it tonight to find it’s damaged what do I do

Resolved! I have been cut off

Hello I rang on Friday to explain I couldn’t pay.I have been cut off today though they told me they was holding my accountPlease can I have my account back up till the 28th of JuneThanks

Resolved! Live chat

How do I find the live chat. It's like there is no button or anything to take me to live chat and this is annoying

Resolved! Text abroad

Hello, I want to text my auntie in Seattle but my texts keep failing. Does anyone know how to sort this?

Resolved! Hii

How do I get my ESIM

Resolved! Student discount issue

I’ve been trying to apply the student discount code from UNiDAYS but haven’t been able to do so. I’ve gone into the store 3 times and called o2 5 times!!! Each time I was essentially given the run around and don’t know what to do. If I don’t get help...

Mobile phone faulty and coming the end of contract

My phone touch screen is faulty, texting the letters have mind of own. Last night when trying to phone and it was dialing wrong contact. Online and Facebook jumping to different pages. Quite often when putting phone it's at the camera. Do receive tex...

Resolved! Contacting o2

Hi,Can anyone tell me how to contact customer service ?My new phone arrived but the charger is faulty, won't charge.I've searched the site but appears impossible to find a help telephone number or link for live chat??ThanksKerry

Resolved! Leaving o2

Hi, I'm currently trying to cancel my O2 sim only plan as I have left the UK and returned to Australia. I am struggling to fing any contact numbers from O2 or links leading me in the right direction. Any advice would be much appreciated.Thanks!

Apple Watch Series 5 Error Code 10 After Hard Reset

After a hard reset of my AW5, I tried to setup my existing mobile data connection. As this didn't work, I contacted O2 support about a month ago and they issued me with a new e-sim. I reset the watch as asked by O2 Tech and then tried to add mobile d...

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