Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Query regarding bill

My contract ended in July and I received a letter to say my monthly payments would be changed. However i appear to have one bill at £17.11 and the last one at £22.00 why are these tariffs so different

Resolved! I want to speak to somebody!!!

How the hell do you get to actually talk to somebody at o2??Is there a short number to get through or has that gone???

I keep being charged

I have asked O2 so many times to cancel a sync connection. I am paying £5 a months for Iwatch connection that I don't need because I already have one with O2 and don't need two of them. They keep saying it will be cancelled but don't and can't seem t...

Resolved! Unused data

I have 3 devices on my plan, is it possible to share some of my unused data to one of my other devices?

Speak to an actual person

Disgusting customer service

Resolved! Customer service

After 25 happy years with o2 (BT Cellnet back when I joined), contact and customer service has gone down the drain!I suspected this would happen as soon as I heard Virgin were getting involved!Everything else I’ve tried today has failed so this is la...

Resolved! Order problem

I make a order yesterday and today the driver from dpd dont call me when he arrived , now he come bag just on 31 august, is ok if I come to o2 to collect it because next week I will be un holiday