Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 256755 Views
  • 2 replies
  • 2 kudos

Resolved! Activating/de activating bars and settings

Hello.Under my previous company I could access from the browser and the app the bars that I wanted to have or that I already had. Anything from premium calls bars to barring incoming calls of various kinds etc. I did not even know how many they are. ...

durutti by Level 1: Joiner
  • 678 Views
  • 2 replies
  • 0 kudos

Resolved! Teachers

I'm a teacher. I recently got a new phone. I didn't know I was entitled to 25% discount. Can I still get?

Al5 by Level 1: Joiner
  • 496 Views
  • 1 replies
  • 0 kudos

Resolved! Cancellation

My contract ended on may ‘21 I am abroad now and have to pay horrendous roaming fees.how could I cancel my contract ?

Anecia by Level 1: Joiner
  • 651 Views
  • 1 replies
  • 0 kudos

Resolved! Spend cap

Hi how do I change my spend cap? 

Mdavid by Level 1: Joiner
  • 1043 Views
  • 2 replies
  • 0 kudos

Resolved! Bolt on

HiCan someone please explain one off bolt on, is it one off ? Or will it be recurring every month?.

Tessa-114 by Level 1: Joiner
  • 717 Views
  • 3 replies
  • 0 kudos

Resolved! Abonament

Hello, I bought a new phone on the buymobiles website, I'm in the o2 network I have a monthly subscription of around £ 16 After I bought the phone I got a new phone number and now I have 2 subscriptions at o2 Please cancel my old contract but leave t...

Resolved! Monthly Bill

Hi, I was told my direct debit for my phone contract didn’t happen this month, and so paid off my airtime bill via the app (same card details). The direct debit is still showing up on my bank account and O2 app, and wanted to know what to do if I am ...

Kenny3 by Level 1: Joiner
  • 615 Views
  • 1 replies
  • 0 kudos

Adding Apple Watch to plan

Anyone else experience issues getting your Apple Watch (series 6, WiFi and cellular) connected to your phone/account. New customer to o2 and experiencing appalling customer service, with conflicting information as to how to add the Apple Watch to my ...

Jas2 by Level 1: Joiner
  • 21115 Views
  • 5 replies
  • 2 kudos