Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Phoning from UK to a UK mobile whilst in Spain

Hi All, I'm on an O2 pay monthly unlimited minutes contract.My partner is working in Spain for 1 week, and has a UK Tesco mobile. My question is, if I phone them, is this part of my unlimited minutes, or will it attract additional charges?We usually ...

Resolved! Contract

Hello, my Apple Watch is synced to my O2 account and it is on contract. Does anyone know if I can pay the contract off if I’ve got the money? Thank you!

Resolved! Didn't receive my free starter kit

I recently ordered a Samsung galaxy z fold 3 and choose the starter kit as my free gift but it never arrived?

Resolved! My data

My data isn't working?

Resolved! Ran out of data - cannot add bolton…

I ran out of data and trying to buy a bolton. I get this page saying my tarrif will change from Oct 11. and no other options. help!

Resolved! Over charged call

Hi I have been charged £5.54 for a 10 second call please can you check

Resolved! Data roaming not working

Hi,im currently in Spain and my data roaming worked for the first few hours now I can access the Internet but not social media (WhatsApp, Facebook, Insta etc)It won’t let me start a conversation on the o2 app with customer services any advice please?

no 4g

Hi, I had my handset replaced recently and no longer get 4g signal anywhere (husband is on o2 in same house and has it. I travel abroad a lot with work, and during last 3 weeks only got messages/calls when on wifi.

Resolved! Signal

I have issues with my internet connection and I talk with O2 customer service and it's not improving I'm paying my bill just to stay and reset the phone 5 or 6 per day

Resolved! BlueLightCard discount

My discount hasn’t been applied to my airtime bill. I signed up through BlueLightCard

O2

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