Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! My contract has ended

My contract has ended which was for my niece, I would now like to put the phone in her name and her bank details as she would like to take control etc possibly up grade can you advise me how to do this I have all her details Many thanks

Resolved! Change in agreed price

I have a SIM card over due because of a drastic price change I want to cancel that SIM card I was told it was an extra 8 pound on top of for for a sim card of 5 gigs internet now I’m seeing 27 pound I don’t understand

Resolved! I have received the wrong phone

I have ordered a iPhone 13 Pro max and have received a 1phone 13 can I have this exchanged

Resolved! I would like to keep my number

I have just recently moved onto a sim only and I would like to keep my old number.

Resolved! Porting number

I have been waiting 24 hours for my Vodafone number to be ported. O2 sent me temporary number which is activated on my phone but my Vodafone number is still active and offering voicemail. What do I do I urgently need access to my old number should I ...

Resolved! Where has Live Chat gone

Never can get on Live Chat anymore.

Resolved! I have upgraded my phone

I have uograded my phone i have transfeered every thing bit its not letting me make calls, receive calls or texts

Resolved! Two days no service. Leaving 02

Two days no service. Joke leaving 02

Resolved! Voicemail rings

Hi and help!I recently asked for help on here with how to set the number of rings before voice mail kicks in. I was given the answer but when I tried it I got a message saying that it was the wrong IM. Can someone please tell me what I am doing wrong...

Resolved! Trying to find my contract or proof of purchase.

Hi I've recently bought the new z flip 3 and I'm trying to receive my free galaxy watch that I can get after getting the phone but I can't see where I can get proof of my purchase have the receipt but I dosnt have what phone it is on there and I need...

O2

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