Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 238049 Views
  • 2 replies
  • 2 kudos

Resolved! Returning a iPhone 12

I upgraded to the iPhone 12 on august 24th (12 days ago) and since then have seen that the newest iPhone 13 is being released,I have read and believe that I am able to return my phone within 30days,there for I could upgrade to the 13 when it is relea...

Chelsey by Level 1: Joiner
  • 335 Views
  • 1 replies
  • 0 kudos

Resolved! My bill

Hello I know I’m late on paying my bill but from tomorrow 6th of September I start my new job I’ve been out of work for 3 months so I be able to pay my bill by the 21st of September

Mikeyg95 by Level 1: Joiner
  • 337 Views
  • 1 replies
  • 0 kudos

Resolved! Pay monthly

Hello, i want to buy an iphone and pay for it monthly but i dont want the sim card, is it possible?

Kiana by Level 1: Joiner
  • 371 Views
  • 1 replies
  • 0 kudos

Resolved! can i continue my watch plan but cancel my phone?

so the account my watch and phone are on was my dads as he had all our phones on here. everyone has moved networks except me so i wondered if i could cancel my phone when my contracts up and make a new one in my name and keep my apple watch on this a...

claire26 by Level 1: Joiner
  • 930 Views
  • 1 replies
  • 0 kudos

Resolved! automatic renewal

hello, my contract expires in 10 days (15/10/21) and was looking to move to a different contract and just wanted to make sure my current contract will not automatically renew.

Cam4 by Level 1: Joiner
  • 3295 Views
  • 1 replies
  • 0 kudos

Resolved! New phone and sim

I’ve got new phone and sim done everything got all my iCloud bk but it says no service so can’t msg swap to activate my sim it won’t let me make a call I’ve turned phone on n off I’ve been on my o2 still nothing

Dizzy68 by Level 1: Joiner
  • 435 Views
  • 2 replies
  • 0 kudos

Resolved! Scam

I have been scammed on my o2 account. A number that has been known to scam called me in regards to getting 40% off my contract which I agreed to as everything seemed above board and I was getting emails directly from o2, but a contract has been opene...

Resolved! Refresh contract

I am currently paying £24.75 a month for my call plan of unlimited text and calls plus 3GB data. Is there anything stopping me from changing to a SIM only contract with O2 which would be significantly less money for more data, or even getting a SIM o...