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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 254467 Views
  • 2 replies
  • 2 kudos

Resolved! £4.50 month payment

I recently updated my daughters tariff to £5 big bundle, but an extra £4.50 is being taken. Can you tell me how to find out by what so I can stop it...

CLG50 by • Level 1: Joiner
  • 529 Views
  • 3 replies
  • 0 kudos

Resolved! Accessing Voicemail whilst in Canada

I need to access my voicemail whilst in Canada. However, no matter what I try I keep getting an automated message from O2 saying that my device is not permitted to use this service. I have tried both 901 and +44 7802 090100 - both give the same resul...

johughes by • Level 1: Joiner
  • 3601 Views
  • 3 replies
  • 0 kudos

Resolved! Bill

My phones been cut off and I am trying to ring O2 but my calls will not connect. I am trying to sort this but O2 have completely cut off my service, I cannot ring 202 as it wont connect. Can anyone help

Resolved! Bill

Hello I spoken to someone last week said I will oay my bill on the 28th of September but unfortunately I've started a new job nursing and I'm not getting paid till 9 of October . Now I need my phone working as I'm on call is there anything you can do...

Resolved! Contract

Hiya I need to take both contracts off my 02 as it’s up now , only one of the phones is being used and I want to go to pay as you go

Tash1 by • Level 1: Joiner
  • 445 Views
  • 1 replies
  • 0 kudos

Resolved! Number change

Hi I need to change my number can you help please 

MAJ123-6 by • Level 1: Joiner
  • 444 Views
  • 1 replies
  • 0 kudos

Resolved! No signal

Is there an issue with signals ,I can't make or receive calls ,same with text ,my phone is used for work and its been same all day

Trainy by • Level 1: Joiner
  • 400 Views
  • 1 replies
  • 0 kudos

Resolved! Large bill

I went over my limit last month so paid an additional£16 to cover more data, but my bill has gone up from £14 to £29 this month- the extra payment I made doesn't seem to be on my account. Could you clarify what this extra charge is for?

Resolved! Billing

I got a new phone from mobile phones direct and it comes with an o2 contract. I've selected to keep my number and didn't receive another similar card so I assumed I'm supposed to use my old pay as you go sim card. I got a bill via email for my contra...

Martyna by • Level 1: Joiner
  • 394 Views
  • 1 replies
  • 0 kudos
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