Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Changing plan

Good afternoon, I would like to change my monthly plan info Pay as you go.I do need help please.

Resolved! Change off name on contact details

Hi I wish to change my name on my contract so that it matches with the name on a new phone from mobiles direct

Cancelling a contract Domestic Violence

Finding this very frustrating. every time I try to call to cancel the contract I am paying for and the phone my ex is still using it keeps sending notifications to his phone and asking me to put codes in that I obviously cannot answer. there has to b...

Resolved! Returns Issue

Hey Guys Minor issue, picked up some doc dre earbuds recently but returned them within the cooling off period. Payment plan and information is still intact on my o2 and the direct debit is still getting deducted from my account. Tried livechat, twitt...

Resolved! Final bill not showing

My final bill isn't showing and I wish to pay it. Why isn't it there yet?

Hotspot / tethering

I've just switched to O2 from Vodafone and changed phones to a Galaxy s21. Once a week I use my phone to provide a hotspot for my laptop and use a second mobile to record a live event via zoom and livestreamed via my laptop to Facebook. This worked w...

Resolved! Netflix

Netflix with sky q.. A family member tells me she has netflix with sky q for only £1 extra a month... How is this... I can't get get this offer

Resolved! Samsung A52 s can't make or receive calls

Hi can someone shed any light on my problem I am unable to make or receive calls on my new phone. I have always been with 02 so I am keeping my same number but its not working any ideas would be appreciated.Thank you

Resolved! How do I cancel my order

I've upgraded my phone and just changed my mind can I cancel my order

Resolved! New SIM not working

Just bought the new iPhone and it's finally arrived. I've put the new SIM in the phone and followed the instructions.The old SIM has been deactivated, but the new SIM is not active. Essentially leaving me without a working phone

O2

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