Pay Monthly
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Forum Posts

FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 113553 Views
  • 20 replies
  • 5 kudos

Resolved! Claim free buds

How do I claim my free buds now that I have upgraded to the S20 Ultra please.

lowey486 by Level 1: Joiner
  • 855 Views
  • 1 replies
  • 0 kudos

contract swap

I now have two phones and two contracts one contract is up so bought a new phone with new contract both on o2. so how do I cancel the old contract and bring the number over to my new one. any help would be gratefully received.

starfire by Level 1: Joiner
  • 268 Views
  • 1 replies
  • 0 kudos

India

Hello all,i am going on holiday to India. Does O2 have coverage? I’m due to travel out to Goa, India and understand I can’t use my inclusive minutes or data.whats the best way to stay connected...?thanks.

Stephen2 by Level 1: Joiner
  • 419 Views
  • 4 replies
  • 0 kudos

Sim card not provisioned for voice

I got a new sim on Monday as I lost my other sim. The lady in store said it would be active in 1-24 hours, everything sounds fine till next day after 24 hours sim is still not working. I called customer service on Tuesday and they said they have unlo...

Dhungana by Level 1: Joiner
  • 1701 Views
  • 12 replies
  • 0 kudos

All charges for something I didn’t sign up for

So out of the blue I get a text to say I’ve signed up for grocery text message alerts from 80707 and they are going to charge me £1.50 for every text they send to me. I don’t enter competitions, I’m fastidious about going and clicking the no cookies ...

Kazz by Level 1: Joiner
  • 894 Views
  • 9 replies
  • 0 kudos

Resolved! Lost my phone

Lost MY PHONE HELP ME

Huh by Level 1: Joiner
  • 527 Views
  • 8 replies
  • 0 kudos

Resolved! Age restristion

As a pay monthly contact plz can u take my age restristion off plz thank you

Stuart1 by Level 1: Joiner
  • 780 Views
  • 6 replies
  • 0 kudos