Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237504 Views
  • 2 replies
  • 2 kudos

Resolved! Change of payment date

Hello, I would like to change the payment date for my monthly device plan and tariff. I could not find where to go through the my o2 app

Resolved! 5G SIM

Can I order a 5G SIM PLEASE 

Derekt10 by Level 1: Joiner
  • 345 Views
  • 1 replies
  • 0 kudos

Resolved! NHS Lothian discount on bill

Hi I work for nhs and have previously had discounted bills just got new hand set and tariff require discount added back to my account?

Kez3 by Level 1: Joiner
  • 323 Views
  • 1 replies
  • 0 kudos

Resolved! New order

Can you help me track my order 

Aina by Level 1: Joiner
  • 290 Views
  • 1 replies
  • 0 kudos

Resolved! Phone bill

Hi I have not been working due to having COVID. I was wondering if I could pay my phone bill on the 21st of October please and thank k u.

Sara-jane by Level 1: Joiner
  • 299 Views
  • 1 replies
  • 0 kudos

Resolved! Contract change

Me and my wife have contracts.. She receives more data than me but does, nt use data.. I pay both contracts by direct debit.. I was wondering if I could swap numbers on the contracts.?

Tommy9 by Level 1: Joiner
  • 503 Views
  • 2 replies
  • 0 kudos

Resolved! Issue with order

Received a phone call claiming to be O2 said entitled to 40% on upgrade to phone. Went ahead with order for IPhone 13max Pro, paid £30 to O2 28.9.21. Sent Samsung, contacted via whats app given address to send back which I did at a cost of £9.95 had ...

Brian79 by Level 1: Joiner
  • 419 Views
  • 1 replies
  • 0 kudos

Resolved! Change my number

Called 202 but it’s just hangs up looked online how to do it, would like to change my mobile number please

Carmel1 by Level 1: Joiner
  • 315 Views
  • 1 replies
  • 0 kudos

Resolved! Plan swap

Is it possible to swap plans on 2 contracts that I have.? 

Tommy9 by Level 1: Joiner
  • 386 Views
  • 1 replies
  • 0 kudos