Pay Monthly
Get help and support from other community members with your Pay Monthly service.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos


iPhone 11- I payed my phone bill early and now I’m receiving texts saying my bill is overdue and phone is going to be cut off

Ashley6 by Level 1: Joiner
  • 2 replies
  • 0 kudos


I am thinking in upgrade my data plan but I already have disney plus and amazon prime, which upgrade should I get. My plan is 6gb of data and unlimited text and calls.

prey11 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Cannot call or text. Have no data.

I've not been able to call or text in a few days. All calls end straight away and texts don't go through. I've not been able to use mobile data. Only connection I have is WiFi.

Free wireless charger

HiI ordered a new phone on Friday and it came today. The deal was that I got a free wireless charger with my phone but it didn’t come with my phone what do I do about this?

Sian381 by Level 1: Joiner
  • 4 replies
  • 0 kudos

New sim not working

I recently upgraded an old contract I had a week or so ago for my Grandma to use. I asked for a new sim as I no longer have the old sim for the original contract and then wanted to be able to move my Grandmas Vodafone number to the new sim. I’ve comp...


Help with my bill

Briangary by Level 1: Joiner
  • 3 replies
  • 0 kudos

Mystery Double Data

On my monthly renewal date on 7th April, I checked on Myo2 and I had 7.99gb data remaining when usually I only have 4gb per month. I have bought data bolt ons a couple of times recently but these were used up before the renewal date and according to ...

Barred phone

Hello o paid my phone bill on the app 3 days ago and my phone is still barred ! I can’t ring o2 on it as it’s saying can’t make calls from this phone . Everything’s showing paid online so why is it raking so long to put my phone back on I really need...

Sarahx185 by Level 1: Joiner
  • 9 replies
  • 0 kudos

Late payment

My bill is due tomorrow and I’m not able to pay it until Friday what do I do

Drew68 by Level 1: Joiner
  • 5 replies
  • 0 kudos