Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Upgrading

Hi this is my first time upgrading i only upgraded as in app o2 offered to pay off the rest of my excisting contract that dosnt end till october 2021 so now that i upgraded will i be charged for anything on the old contract?

PAC Code

My son is about to enter into an o2 SIM only deal. His current number is on an EE Sim but under a contract which is in my name ( from when he was much younger). We want the new contract to be in his name. I have obtained a PAC code for him. I am wond...

Keyboard

My keyboard not working properly

Resolved! Text charges

Is there a charge to receive an image on a text, thanks

Resolved! Order

I ordered a iPad 2020 and it’s out of stock but won’t let me see any updates anyone know why ?

Apple Watch Order

Hi, I ordered an Apple watch order number KMM2070521400I15977L0KM and there seems to be a delay. The watch is in stock elsewhere so was just wondering if there was a stock update?ThanksAlex

Disney+ sign up

I took the 6 month free Disney+ offer and it comes to an end on 28/02/21. I want to keep it after this date. I see Star is coming from 23/02/21 and if you take Disney+ before then you do not pay the price increase until August this year. Does the fre...

Resolved! I did not receive buds

I did not receive buds

Using O2 unlimited* phone sim in 4g mobile router?

All, background is I live in the countryside with a wet piece of string for a landline that when is working only gives 2.5 Mbps (though seems to have an intermittent fault resulting in it sometimes only connecting at 384 Kbps !). Due to the house loc...

Resolved! Deposit

Hi all, I placed a deposit for a phone in November 2020. When am I able to receive the deposit back? All bills have been paid on time or prior to the bill date so I am up to date with this.Thanks

O2

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