Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 111575 Views
  • 15 replies
  • 5 kudos

Resolved! Mobile broadband

Can I use my mobile broadband unit abroad?

Toptead by Level 1: Joiner
  • 426 Views
  • 2 replies
  • 0 kudos

Resolved! USA Roaming problem - dropped connectivity

I travel to the US (Denver) quite a bit and I am frequently losing connectivity. When connected I have 5 bar signal with AT&T or 3-4 bars with T-Mobile. Then frequently it says "emergency calls only". I can only get round this by rebooting or manuall...

Jake2000 by Level 1: Joiner
  • 940 Views
  • 3 replies
  • 1 kudos

Resolved! Roaming?

Just wondering what experience people have had with O2 and roaming.Especially those with the new countries included like USA.Was really wondering what speeds were like to use, but also any info on the allowance of data when abroad?From looking around...

Andzelika

Hello i am already paid my airplan, but i still haven't connect on my phone

Andzelika by Level 1: Joiner
  • 335 Views
  • 6 replies
  • 0 kudos

Direct debit

Hi I accidentally canceleed the direct debit for one of my contracts how do I set that back up

Calls

I can't call or receive calls but I can send and receive texts.

Dana by Level 1: Joiner
  • 442 Views
  • 4 replies
  • 0 kudos

Calls

Anyone else unable to make outgoing calls?

Phone payment

2 phone payment have been taken for the last bill how do I get my money back?

Bill4 by Level 1: Joiner
  • 580 Views
  • 5 replies
  • 0 kudos

No Sim Came With Phone

Unless it got thrown out by mistake, there is no sim for my Galaxy A10 which was bought as a Christmas gift. Is there an easy way to request a new sim online, or do I have to go through phoning customer service? Thanks in advance for any help. George...