Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Calling a receiving calls while visiting USA

Hi, does anyone know why I can’t make or receive calls while visiting the USA?

No roaming service

Hi, Im here in Middle East and I have no roaming service here as well as in Pakistan when I was there few days back..EE is giving me absolutely brilliant service, don't know whats wrong with O2 I've changed my sim to another phone as well but no use....

Resolved! Mobile cut of

Hi so I've not been able to pay my bill never used the sim in my contract phone will they still be able to cut my mobile of im going to call to make payment plan x

Resolved! Need volte enabled on oppo find X 3 neo

No sign of any volte settings on my phone. I need volte on my oppo find X3 neo device as I live in an area with very poor signal.

Resolved! Extras from one phone to another

My first post in this community so please treat me gently.... Just over a month ago I signed up to VMO2 and transferred my existing number. As part of my package I took advantage of the 6 month Disney+ as my free "Extra". I have now added a 2nd SIM t...

Resolved! New sim replacing damaged sim

My previous sim was damaged so I had a new sim sent. I put the sim in and the only way to change sims is by sending a code to the old sim? This makes no sense to myself and require some assistance. Thank you (I have tried to get in contact with o2 an...

Resolved! Credit check & Deposit

Hi I applied for an O2 contract phone last night online and was accepted, providing I paid a £275 security deposit (have some adverse credit issues from a few years back, so happy enough to pay this). I don’t get paid until tomorrow so planning on or...

Resolved! Canadian Area Codes - extra charges

Hi everyone, I am a Canadian living in the UK, and have the international Bolt On in order to make cheaper calls home. My parents are currently visiting and having to make calls home to British Columbia, and were using my phone for what we thought wo...

Resolved! Credit card score

If i just got a credit card will i be able to start a monthly phone contact with it or do i need to get the credit score higher?

Resolved! Damaged batterry drain

Having severe battery drain issues with a one plus nord which i have only had for 6 months. In the last week the battery is draining at an alarming rate when using the phone. I was browsing facebook and is used 22 percent in 5 minutes!!! Have done a ...

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