Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! payment problems

is anyone else having an issue trying to pay their bill i keep getting contact your bank but i can make purchases with my card i dont know what to do

Resolved! Keeping old number

Hi, I'm new to o2. I've swapped my SIM but my number hasn't transferred yet. Anyone know how long it takes once you fill in the transfer over form?I'm also eligible for a discount (family members also with o2) but I can't see how to apply for it. Any...

Resolved! Keeping Number

Aup people.i recently upgraded my contract phone and the new one has 5g (Samsung S21) whereas my old phone only went to 4g (OnePlus 6T).i want to keep my number and have a PAC code ready however on o2s website I can't find anything about moving my nu...

Resolved! Been charged extra on my monthly bill

I have been paying air time bill which includes paying the device. £43.99They added extra 30.83 on my bill what is this? What is this extra charge this needs to be taken off. has anyone had the same situation?thanks

Resolved! New SIM cards - Unable to complete order

Hi, I am transferring 4 phones (myself, my wife and two children (19, 16)) over to o2 from Three with SIM card deals through Uswitch. I have all the PAC codes. I processed the first two phones OK, and have confirmation e-mails. However when I tried t...

Resolved! Apple Watch 7 data

Hi guys, year ago I purchased Apple Watch 6 on contract here with o2…it is not paired with any device anymore as I got Apple Watch 7 for Christmas. I’m trying to use the data airtime plan with the 7 as I’m not using the 6. However I’ve tried everythi...

Resolved! I paid twice for this month bill

I paid twice this month for my monthly bill

S21 ultra availability

I ordered an S21 ultra nearly 2 weeks ago it stated on the app that it was in stock and if ordered before midnight I would receive it the next day, im still waiting and when I track my order it says awaiting stock, im trying to find out how much long...

Resolved! Wrong colour

I just placed an order for a iPhone 13 pro max but I actually ordered the wrong colour could I possibly get it changed to silver

Resolved! 25% discount

Anyone where I can find the place to claim my25% off my bill because I work for network rail

O2

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