cancel
Showing results for 
Search instead for 
Did you mean: 

View balances

Fzb
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:

I am new to my pay monthly son and have just got my number swappers over . How we I can not view my data usages for my new contract. The 21202 number does not work for me and to call 4444 it says call failed, also the my02 app shows me balance of 0 and asks me to renew my balance . Is there another option I can use 

Message 1 of 2
332 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 149000 Posts
  • 640 Topics
  • 28448 Solutions
Registered:

@Fzb 

You need to top up to activate your sim 

Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
330 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 149000 Posts
  • 640 Topics
  • 28448 Solutions
Registered:

@Fzb 

You need to top up to activate your sim 

Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
331 Views