Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I’ve just made an order with upfront costs, if it’s not accepted will they refund the upfront costs? thanks in advance!
Hi, my contract ended since 21 November 2021. Yet I still get charged every month even though I opted out for an upgrade. When I cancelled the direct debit, I received a message for an unpaid bill. What do I do to resolve that issue?
Is Oman included within the O2 Travel Bolt On?
Continues: Update your payment and billing details on your 02 account at [Mod edit: Removed to ensure safety.] to avoid termination. I assume this is fraudulent as have just checked my bank account and the latest bill has been taken by DD!?
My bill for October 2021 is not listed on my bills - could you please send me a copy?
Hi I'm a new customer and just got a monthly bill to pay but have not even gotten my phone yet. Not a great start to our relationship
Hello,I recently changed providers from Virgin to O2 (on 29 December 2021) and ported my original number (ending 752) over. All worked well and still does. However, when I call or text my wife (also on O2) or my daughter (on Virgin) they get a displa...
hello. how can i cancel my monthly subscription ?
Your online portal isn't allowing me to pay for my devices. I had an overdue balance which needed paying. I tried to set up a payment option but you cancelled my phone and shut everything off so now I am not able to pay anything. Please email me **Pe...
