Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237746 Views
  • 2 replies
  • 2 kudos

Resolved! How can I manage contact numbers in my family plan?

Hi. I use to have a bolt on called something along the lines of family bolt on where I was able to add up to a certain amount of o2 numbers and receive discount towards my bills for each additional number added. I can no longer find this. o2 chat adv...

C2825 by Level 1: Joiner
  • 999 Views
  • 1 replies
  • 0 kudos

Resolved! O2 say you have no virtual account

o2 say I have no virtual account they can see and access it the upgrade team can not put offers on what dus this mean

Jackson85 by Level 1: Joiner
  • 335 Views
  • 1 replies
  • 0 kudos

Resolved! Paying off my Apple Watch

Hi I would like to pay off the device plan of the Apple Watch to cut down on the monthly payments how can I do that as it’s not letting me do it on the app?

Kieran6 by Level 1: Joiner
  • 931 Views
  • 1 replies
  • 0 kudos

Resolved! PAC Code

Hi, I applied for an O2 sim. Moving over from EE. When signing up I was asked if I had a PAC code. I provided the code I had been given by EE. I have now received my O2 sim and have it in my phone. Do I need to do anything else regarding the PAC code...

Resolved! Account supercharge

Hi, Ive just joined O2 on a monthly contract, I am also with Virgin Media, how do I go about getting my double data boost. Thanks

KGM by Level 1: Joiner
  • 397 Views
  • 1 replies
  • 0 kudos

Resolved! Phone bill

I can’t afford this months bill and every number I ring is an automated service I just need to speak to someone directly is there a number for this

ElliotC by Level 1: Joiner
  • 510 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

Hi, I’ve got a letter through to pay a bill. I cancelled my account last year about 2 weeks after I got the sim and because i can’t log in to an account it won’t let me pay online. Wondering how I can pay it online now?

Resolved! Travel

I am travelling to cancun Mexica in February. I wanted to ask. Will my pay monthly sim work in over there? Will I have data when abroad. I went to Greece last September and it worked great. Is it going to be the same over in mexico

NoVision by Level 1: Joiner
  • 646 Views
  • 1 replies
  • 0 kudos

Resolved! Gympass app and website - issue with O2 data

Hi everyone, looking for some help. I use the app Gympass to get access to my local gym. I arrive at the gym, log into the app to ‘check in’ and then have 15 mins to get into the gym. For the past week my O2 data doesn’t seem to be working with eithe...

Rachel1534 by Level 2: Apprentice
  • 4047 Views
  • 22 replies
  • 0 kudos