This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 255661 Views
  • 2 replies
  • 2 kudos

Resolved! Cancel a bolt on

I bought a data bolt on yesterday and didn't realise my data renewed soon so don't need it but I can't find anywhere to cancel it, does anyone know how to cancel it without ringing them??

Ymasxatl by • Level 1: Joiner
  • 2718 Views
  • 1 replies
  • 0 kudos

Resolved! Sri Lanka

Please could someone advise the best way to use my phone on my holiday to Sri Lanka for two weeks on 24/2/22

Noo123 by • Level 1: Joiner
  • 2519 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

Why am I being charged for my first bill when I haven't received my new SIM card yet?

Resolved! 0800 numbers not appearing on my bill

Hi there I wandered if someone can help I called the national covid helpline 0800 several times in dec 2021/Jan 2021 I need evidence of these calls. I can’t seem to see them what can I do to get this log?

Jojode by • Level 1: Joiner
  • 921 Views
  • 1 replies
  • 0 kudos

I can't make or receive any calls

Hello, I have not been able to make or receive any calls today ( text is fine). I have unlimited minutes and texts, I am not sure why this is ?

Resolved! Transfer to my original phone number

I was told on Friday that my number would be transferred by Monday afternoon The number is xxxxxxxxxxx to xxxxxxxxxxxI have had this number all the time I been with Virgin mobile I am 80years old and I rely on my phone If not done soon I will cancel ...

1frank3 by • Level 1: Joiner
  • 421 Views
  • 1 replies
  • 0 kudos

Resolved! How to release my daughter from my contract

I took out a family linked contract 4 yrs ago but I can't seem to unlink my daughter so she can still keep her number under her own contract. We never received any of the loyalty offers that we were sold in this contract.

jennoru by • Level 1: Joiner
  • 391 Views
  • 1 replies
  • 0 kudos

Resolved! Trying to pay my bill

hello im trying to pay my bill but can’t access the online services so I’m trying to call o2 but it won’t go through please help I need to pay my bill

Dd1988 by • Level 1: Joiner
  • 407 Views
  • 1 replies
  • 0 kudos
Top Kudoed Authors
View All
Top