Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Device plan

I want to pay my device plan in full!

Resolved! Cancelling Airtime Plan

Just finished paying off my device plan & was wondering If I was able to cancel my airtime plan to switch onto a cheaper plan? I've noticed that for £10 less I'm able to get the same benefits

Upgrade not due!!

Why are o2 calling about upgrade when still got 6 months left of contract. For last week or so been getting calls from 0344 826 0202. Didn't answer as was wary it was spam call but Googled it and saw it was o2 upgrades. Now getting texts from them as...

Resolved! Any one else received a number of calls in past 24 hours from 0773629

Any one else received a number of calls in past 24 hours from 0773629 numbers? I myself have a number beginning like that and in the past 24 hours I had 3 calls, wondering if there may have been a data/security breach. Contacted o2 customer services ...

I have no signal or internet

Hi, Can you please help. I have no signal or internet since about10am this morning. Can you help me please.

Resolved! Data

Can my partner, who is on the same network, under the same account, send me data?

Sharing Data

Hello can anyone tell me how you share data. When I click on view shared data it lists the 3 mobile numbers on my account and amount of data but there is no box to tick and share data? Any help appreciated. I called O2 and they said that data sharing...

CreditFileReferrals no contact, emailed many times

hi i was womdering if anyone can help me, iv emailed the CreditFileReferrals team on the 15th and then 2 times after about a problem and i have not recieved a response other than thier automated email

Resolved! Billing Date

How can I change my billing date to the 1st of the month

Resolved! Billing problem

I have been charged twice in the last month and it was going to happen again this month so I emptied my bank account so they don’t charge me twice AGAIN, so this problem NEEDS TO BE SOLVED ASAP because this is effecting my credit score.

O2

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