Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Using phone in Dubai

How much is it to use data whilst In Dubai. How do I prevent being stung with high charges

MISSOLD CONTRACT WITH VIRGIN AND O2

I ask virgin for a new contract and they said that the best deal was with a volt and they would give a free O2 sim card worth £25 , and free sports, For £96 for 18 months . I am a 87 year old women and house bound i love my tv. When they offered me t...

Fobbed off

I reported an issue with O2 sept 21 dating back to at least April 21 since my initial contact they have never called my back at all even though they say they will. They have also promised to refund my contact 3 times never happened? They have given m...

Resolved! Complaint

I am absolutely appalled and disgusted at how O2 has treated me, a long time customer. I was cheated and tricked into upgrading my phone and continuing as a monthly payment customer. They offered me a measly £136 to recycle my iPhone X ( purchased fr...

Resolved! Customer service - not impressed

Hello My wife recently received a couple of default notices from o2 showing 2 different account numbers. One I recognised as my daughters phone, the other we did not recognise. My wife is currently not well at all suffering with severe depression, so...

Resolved! Upgrade sim only

I got an offer to upgrade my sim only to unlimited everything for £23 a month for 3 months then £20 a month but all details on emails received say only £23. Will this just happen after 3 months?

Resolved! Pay monthly spam calls

Hi folks anyone have issues with spam calls on pay monthly ? Since starting a new contract 3 months ago I'm receiving spam calls almost everyday and it's annoying as I haven't gave my number out to many people how is this happening and why is my ques...

Resolved! 20% off airtime on Ultimate Volt package?

Hello. I have 3 pay monthly contracts on my o2 acccount (so can get 20% on 2 of these as a multiple owner) - I have just taken out an Ultimate Volt package from Virgin Media / o2 so have another o2 SIM package. Am I able to claim the 20% off as a mul...

Resolved! 4G and Wifi calling

I've just had notification that O2 switched off 4g and wi fi calling on my phone - why?

Resolved! bad connection when called 02

I called 02 sales from my Mobile Burt the line was a echo I agrees tone 02 contract and the advisor went through T& C’s but not a clear line to hear properly

O2

Forum Posts