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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 220006 Views
  • 2 replies
  • 2 kudos

What's going on with o2 Phone Accessory's.

On Monday, I placed an order for 2 items to be added on my next month's bill. I did this over the phone and everything went fine. I was told to wait around 3 to 5 working days or next day. However I haven't received an order confirmination and it's n...

Resolved! Payment

Hello I have got an unpaid bill at the moment, I need to change the date as I have a new job and my wages fall differently. Also could someone please take the bars off my phone until Friday when I will make full payment and start looking to upgrade w...

Resolved! Sim swap

New phone and new sim. So done sim swap about 4 hours ago but still unable to make calls or texts. This is now becoming a problem as only phone in the house plus used for work. How long does a sim swap take?

Kt2681 by • Level 1: Joiner
  • 308 Views
  • 1 replies
  • 0 kudos

Resolved! Promise to pay

I called in to the payment management team earlier today and they have set up a promise to pay for the 10th of this month as I get paid on the 9th and changed my payment date but why is all my services been disabled even though I have agreed to promi...

Samuel1 by • Level 1: Joiner
  • 1041 Views
  • 1 replies
  • 0 kudos

Resolved! Damian litwa

hello I pay the bill on Friday, please do not turn off my number

Number port

Having a bit of a frustrating time. We originally had 2 contracts, both under my partners name but one phone was mine. We went into store on Saturday and changed contracts so we are all under the family plan including our children. As my phone was or...

Lilo-767 by • Level 1: Joiner
  • 276 Views
  • 1 replies
  • 0 kudos

Resolved! Up grade delivery

I upgraded my iPhone package with you on Saturday and was told it would be delivered today. I have waited in all day only now to see on my order that you are awaiting stock! Not impressed with your service! Now I will have to wait in again when you h...

LInda66 by • Level 1: Joiner
  • 421 Views
  • 3 replies
  • 0 kudos
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