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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 50% friends and family discount via employee

Can the discount be applied if you go to 02 via money supetmarket.

Resolved! Calls and emails in the USA

Hi, I’m travelling to the USA and will need to make a phone call for our airport transfer. I will also have to show proof of a covid test the following day which will be an email. Do I need an international bolt on to minimise the cost?

Resolved! Upgrade phone DPD

I have an upgrade coming today IPhone 13 Pro and on the DPD tracking it says I need photo ID and it wasn’t mentioned when ordering will I be asked for photo ID?

Resolved! Bill

I think I have a payment due, ia that right? If it is, can you please confirm that. Thanks

I was told by virgin I would get unlimited data with volt bot o2 is saying double data. Which is rig

Renewed virgin contract and was told by virgin that I would have unlimited data but o2 website says double data. Who is correct?

Resolved! I phone

Want to buy phone contract no upfront cost

Resolved! Payment Plan

I recently set up a payment plan for my Ipad and Apple watch. I set this up with an advisor who informed me to pay by the 15th of each month starting this month. Nothing is showing up on my account and I'm affraid I will be cut off if I cannot make p...

Resolved! Changing my bill date

Hi, my date to pay my bill is usually always the 19th of every month, but I’d like to change it to the 25th of every month if that’s possible? As I now get paid on that date and I find it easier for my bills to come out on that day instead. Thank you

Resolved! Bottom mic not working properly

I bought 2months ago Iphone13 pro from o2 and now one of microphones not working properly what should i do ?

Resolved! Change name

Hello. I placed a new order now and I want to change the name on my account because is wrong, please

O2

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