Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Add phone to account

I want to change my BT mobile to O2.I have an O2 account with another mobile. How do I add it to my existing account. I rang sales and they said they couldn’t offer me the same tariff via them but I would get it by adding online . I can’t find where ...

Resolved! switch old telephone number

I newd to switch old telephone number to o2

Resolved! Insurance

Does anyone know what I need to put on the envelope when swooping phones on the door step for an insurance claim on a phone

Resolved! Discount query

I get discount with my work on monthly pay phones, if I get a refurbished phone will I be able to apply my discount still.

Resolved! Will an apple watch connect to my migrated number?

Just took out a new pay monthly sim and i migrated my pay as you go number to it. I took out an apple watch at the same time, so my question is will my apple watch link to my pay as you go number when its migrated or will i need to pay for a seperate...

Resolved! Text message log

I remember you could do this at one point but wondering if there's still a point on the website to check when and to which number historic text messages where sent like a year plus

Resolved! Broken phone.

So i have a s20 fe. It broke about 6 months ago 2/3 months into the new contract (keeps resetting and vibrates constantly) went to the O2 shop, they said it'll be done under warranty because there's no damage to the phone. They sent it off. It came b...

Resolved! Pay monthly to pay as you go

Is there any article anywhere on moving to Pay as you go at the end of your pay monthly contract? Regards...

Resolved! Travel Inclusive Bolt On problems

Hello, I hope someone can help me.I upgraded my phone and changed my tariff 6 months ago. I have upgraded to a 100gb per month tariff.On my old tariff I travelled to the USA using the Travel Inclusive Bolt on. I was not charged to use this, I was abl...

Resolved! I’ve just ordered a sim and I’ve just realised that the email I have pgiven has been misspelt how do

I have just ordered a monthly sim but have realised that I have misspelt my email how do I get it changed

O2

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