Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 453784 Views
  • 2 replies
  • 2 kudos

Resolved! Cancel my plan and continue to pay my device

Need help I want to cancel my sim plan had for 2 years now but my contract states to do this I would need to pay off the remainder of my device which is 11 months , with cost living rising I can't afford both so want to some how cancel my sim but con...

Resolved! 'Something went wrong' when trying to order Pay Monthly SIM

Hello there, I am an existing O2 customer with a PAYG mobile number. I have been trying to take out a new contract and move my existing mobile number from Three to O2. On the checkout page I am asked whether I am a new or existing customer. After cli...

LU7 by Level 1: Joiner
  • 2026 Views
  • 2 replies
  • 0 kudos

Resolved! Cancel tariff

I bought a tablet on a year device plan and have paid that off. i want to cancel the tariff but there isn't an option for it. all the options just say phone 202 but i don't have time to sit on hold for hours. is there a way to cancel it online or thr...

RioichiX3 by Level 1: Joiner
  • 2502 Views
  • 1 replies
  • 0 kudos

No service / no SIM after transferring to 02

Hi any one help me Start porting(transferring number) from Plusnet to 02 on 30th may 2022 don't happen till 31th at 7am O2 sim say no service no SIM Plusnet when off at 2pm No service so now I have no working number Plusnet say no service but know it...

Lee2k23 by Level 1: Joiner
  • 2339 Views
  • 7 replies
  • 0 kudos

Resolved! Mrs Masoumeh Shiri

Hi,could you please check the system and tell me when is my contract final payment?I need to know when is end of my contract.

Resolved! Poor service.

Dear sirs I am really unhappy with last months service I received, in fact I’m fuming. I asked 02 to help me with my bill for the month of may, as my pay date had changed. The advisor said that this wasn’t an issue as I was a good customer and theref...

Resolved! Direct debit

Hello 

MartColl by Level 1: Joiner
  • 533 Views
  • 1 replies
  • 0 kudos

Resolved! Bolt on data

My data has run out I have a new tariff starting on 18th June I am unable to bolt on any data Have phoned and tried to do online and via the App Can someone please help me!!! I desperately need data

Sim Upgrade

Hello Quick question, when I took my sim only contract I was advised online after having a browse I could upgrade in 2 months 10 days. When I signed in today to check the price of a handset out of curiosity it now says 5 months 10 days 廊 I'm not exac...

Anonymous by Not applicable
  • 1672 Views
  • 5 replies
  • 0 kudos